ilmi City is looking to hire a full-time Customer Service Representative (CSR). This is for Lahore Office.
Minimum Qualifications:
Minimum Bachelors or equivalent practical experience of 2 years.
Responsibilities
• Answering customer inquiries, entering and give details about our courses.
• Convince students to take admission in our courses.
• Investigating customer problems and/or complaints to a successful resolution.
• The resource must be fluent in English & Urdu language.
• The resource should have a confident personality.
• Should have the ability to meet his monthly sales target.
• Working effectively in a team environment to meet goals and objectives.
• Provide expert answers to questions about courses, pricing, and availability.
• Capture clients’ comments and feedback regarding market trends and pricing.
• Communicate with customers via phone, email, and chat.
• Solve customer problems and find the best possible solutions.
• Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customer service.
• Outbound and inbound call center experience would be added value.
• Sales, customer support and follow up through telephone, chat email along with interdependent coordination
技能
相同职位头衔
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Aqib Irshad
Head of HR, Training & OD
FINCA
Ali Aziz
CEO
Shopistan
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Muzammil Baig
Digital Marketing Manager
IT Services Group
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Zohaib Ali
Marketing Manager
Digital Online Devices
