Trademor, one of the official Channel Partners of Alibaba in Pakistan, is looking for a competitive and passionate Services Executive to be a part of the team for the servicing of their overseas clientele.

  • Responsibilities include maintaining customer satisfaction while improving the quality of service.

Responsibilities:

  • Work as Alibaba’s certified services representative in the Global market for Alibaba.com.
  • Providing excellent quality services to our international clients.
  • Conduct international market research to identify selling possibilities and evaluate customer needs.
  • Handle complaints or objections.
  •  Working as a team member to be the PoC with our international partners.
  • Provide regular trainings to our on-boarded clients on how to use the platform.
  • Proven experience in E-Commerce Customer services.
  • Hands on experience with E-Commerce Platforms, CRMs, A&V etc
  • Proficiency in English language.
  • Thorough understanding of customer handling and negotiating techniques.
  • Self-motivated with a results-driven approach.
  • Aptitude in delivering attractive presentations and pitches.
  • Team player and collaborative.

工作详细内容

全部职位:
2 发布
工作时间:
早班
工作类型:
部门:
Communications
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
入门级
经验:
� 经验 - 2年
在之前申请:
May 09, 2021
发布日期:
Apr 08, 2021

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