E-Commerce Expert

As one of the top employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle and continuous learning and development.
 
Our team & you
JazzCash is one of the largest branchless banking deployments in Pakistan. We launched e-commerce payment gateway 1.5 years back with an objective to digitize government and corporate collections. This is a new product which includes debit/credit card payments, mobile accounts, direct debit and voucher payments. The teams objective is to revolutionize the way e-commerce payments are done in Pakistan.
 
What the first 30-60-90 days in the job will look like?

Within 30 days you will:
Work with corporate sales unit in Jazz to lock targets for next year and strategy for achievement
Analyze transaction trends for e-commerce gateway and merchants to suggest improvements resulting in revenue and transactions
Work with the team to streamline bank end processes to ensure timely resolution of client complaints
 
Within 60 days, you will:
Finalize strategy for 2018 sales plan and present the plan to sales and MFS management for approval
Finalize new verticals to be tapped for MFS solutions and lock the pipeline with sales  
Work with product development team to finalize new product development and requirements.
 
Within 90 days onwards, you will:
Aggressively pursue high value accounts to increase use cases for wallet and card customers   
Design efficient on-boarding processes so merchants can go live in hours not days
Meet with strategic alliance partner banks to finalize projects for next year
 
What we have done and what we will do with YOU
The JazzCash E-commerce product has evolved tremendously since launch with many new features. We have done global benchmarking to see evolving trends and how we can address local needs. We have been translating merchant needs into functional requirements. It is now about capitalizing on increased awareness in the market and moving customers to trial on e-commerce.
 
A bit about you:
 You should be a team player with a passion to build new financial services products. The incumbent should be well versed in financial services backend processes, banking standards and excellent project management skills.  
 You should be a passionate product manager always looking for improvements in your product. Curious about global best practices and how to promote digital payments in Pakistan. You should have a proven track record of managing products on the commercial side
 
A bit about us
You will be part of the Digital and MFS unit reporting to the head of Digital partnerships and Mobile payments  
 
The structure of the team you will join is:
You will be part of a 3-member E-commerce team

The two (02) main priorities of the team as a whole are:
Lock strategy for next year target achievement in coordination with sales and finance units  
Develop strategy to recruit active mobile customers on e-commerce platform, induce trial and ensure repeat usage   
 
With which other stakeholders the successful candidate will work with functional/regional/ within the team.
You will work with internal stakeholders like sales, product development, product managers, technology and bank teams.  

What would be the result of those interactions if we assume 100% collaboration?
Coming up with tactical and strategic initiatives to meet departmental objectives and deliver big projects to corporate and government clients

The two (02) specific tasks that team was working on in the last 6 months with results.
Develop an effective strategy to meet merchant sign up targets and streamline on boarding processes
Data analysis on existing mobile account base to convert them to e-commerce active customers

The four (04) must have past experiences the best candidate should have.
Product management
Marketing
Business Analytics
Debit card / Credit card industry knowledge will be a plus  
 
The technology the candidate should have.
Microsoft Office 

Essential skills must have: 
Data Analysis in order to review and analyze data and be able to extract meaningful insights
Data Presentation skills for being able to present data in order to make quick decisions  
Advance communication skills for managing cross functional projects.
Back ground in managing any e-commerce start up

Grade:
L2