Senior Restaurant Manager

Job Summary
We are seeking a dynamic and experienced Restaurant Manager to oversee the daily operations of our establishment, ensuring exceptional service and customer satisfaction. The ideal candidate will lead both front-of-house and back-of-house teams, maintain high standards of hygiene and food quality, and drive operational efficiency. This role requires strong leadership, excellent communication skills, and a hands-on approach to managing all aspects of the restaurant’s performance.

Key Responsibilities
- Oversee daily restaurant operations to guarantee smooth service flow and a positive customer experience.
- Lead, supervise, and motivate front-of-house and back-of-house teams, including managing staff scheduling, conducting training sessions, and performing regular performance evaluations.
- Maintain rigorous standards of hygiene, food quality, and customer service to uphold the restaurant’s reputation.
- Address customer feedback promptly and professionally, resolving complaints efficiently to ensure customer satisfaction.
- Manage inventory control, place orders, and maintain strong relationships with vendors to ensure timely and cost-effective supply management.
- Implement, monitor, and update standard operating procedures (SOPs) to enhance operational consistency and efficiency.
- Ensure full compliance with all relevant food safety, health, and safety regulations to maintain a safe working and dining environment.
- Collaborate closely with chefs and kitchen staff to ensure menu consistency, quality, and timely food preparation.
- Prepare daily sales reports, manage budgeting processes, and implement cost control measures to optimize profitability.
- Drive marketing initiatives and engage with the local community to promote the restaurant and increase customer base.

Required Qualifications
- Proven experience in restaurant management or a similar leadership role within the hospitality industry.
- Strong leadership skills with the ability to inspire and manage diverse teams effectively.
- Excellent communication and interpersonal skills to foster a positive work environment and enhance customer relations.
- Exceptional problem-solving and organizational abilities to manage multiple priorities efficiently.
- Proficiency in restaurant management software and POS systems to streamline operations and reporting.
- Flexibility to work varied hours, including evenings, weekends, and holidays, to meet the demands of the business.

Preferred Qualifications and Benefits
- Knowledge of Japanese cuisine and culture is highly desirable and considered a strong asset.
- Opportunity to work in a vibrant and culturally rich environment that values quality and customer experience.
- Potential for career growth within a well-established restaurant group.

If you are passionate about delivering outstanding dining experiences and have the skills to lead a successful restaurant team, we encourage you to apply for this exciting opportunity. Join us in creating memorable moments for our guests while driving operational excellence.