About Company:
Established in 1998, Joblogic is the fastest growing UK-based SaaS Company, with offices in the UK, Pakistan and Vietnam. We have been in the business for over 20 years, currently enjoying significant growth and expanding our operations nationwide.
Joblogic is a leading industry in service management software, providing field service businesses across the world with an all-in-one management solution / CRM. Our product delivers world-class software to aid in streamlining operations, increasing profitability, ensuring compliance and achieving rapid growth for all field service businesses.
About the Role:
As a Customer Support Consultant, you will be responsible for supporting our new and existing customers. The successful candidate will have a knack for effective verbal and written communication and helping customers on a large scale over Live Chat, Email & Phone. You will work closely with our Customer Success & Development teams to become the support specialist for thousands of new and existing businesses. This is a high-touch, rapport-building position that requires strong communication skills, both written and verbal. The ideal candidate will be upbeat, driven, well-organized, share a passion for technology and a love for working in a dynamic environment.
Job Responsibilities:
Essential Experience and Skills
Nice to have:
What we Offer:
Note: The interview will be held in multiple stages where the successful candidate must demonstrate they meet the essential requirement criteria and have the relevant experience. This role requires shift work Monday – Friday with some weekend and out of hours working. You must be able to travel to our Lahore office daily.