。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Executive (CSE)

Kitchen Cuisine

发布 Jul 27, 2022 816 查看

PKR. 30,000 - 50,000/Month

Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Overseeing the customer service process.
Resolving customer complaints which have been brought in attention.
Maintaining a positive, empathetic, and professional attitude towards customers.
Follow up to ensure that appropriate actions were taken at the customer’s request.
Refer customer grievances or special requests to the designated or relevant department.
Assist with order placement, refunds, and exchanges.
Answer customer queries professionally to provide information about products, take/cancel orders, or obtain details of complaints.
Communicating with customers through various channels like telephone, email, Facebook, Messenger, Instagram, WhatsApp, Google Duo, etc.

技能

ommunications Skills Customer Service Solutions Recruitment Management Spreadsheet Navigation Digital Communication Skills

工作详细内容

工作频道:

女性工作

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

DHA, 拉合尔, 巴基斯坦

性别:

女性

年龄:

18 - 30 年

最低学历:

学士

学位头衔:

Sales & Marketing or any relevant discipline.

职位等级:

入门级

经验:

� 经验 - 2年 (The Candidate must possess 0 to 2 years related experience preferably in F&B industry.)

在之前申请:

Aug 28, 2022

发布日期:

Jul 27, 2022

In 1988, Kitchen Cuisine started with only a handful of products selling from one location. Two products – the chocolate fudge cake and our signature cheese cake were an instant hit – becoming our claim to fame. We have since grown to multiple patisserie retail locations with an extensive product range. We currently operate three restaurants under the KC Grill brand name, with additional restaurants in the pipeline. We are also the leading In-Flight Catering services provider in Pakistan, currently operating from Lahore, Islamabad, Multan, Faisalabad and Sialkot Airports. We are also extending our business arma in Event Catering, Frozen Foods, and our "KC on the Go" outlets at leading Petrol stations in different cities.