Customer Support Executive

Kross Kulture 已验证

拉合尔 巴基斯坦

发布 Nov 29, 2021 50 查看

PKR. 25,000 - 35,000/Month

申请该工作

关闭

职位介绍

• Provide customer support through inbound / outbound calls and emails for multiple clients.

• Handle customer concerns/complaints in a courteous and professional manner and within established guidelines and escalate as necessary.

• Demonstrate strong domain knowledge and communicate accurate information to the customers.

• Use ticketing system and other software to enter and maintain relevant data.

• Coordinate and follow up on customer inquiries with relevant stakeholders to timely close open tickets.

• Meet all performance metrics on regular basis.

• Maintain data confidentiality.

• Share reports on daily performance. We are looking for:

• Minimum Education: Intermediate

• Required Experience: Minimum 1 year relevant experience.

Skills:

• Excellent communication skills, both oral and written in English & Urdu.

• Strong customer orientation. • Good arithmetic and computing skills.

• Good analytical skills with an appetite for learning.

• Quality conscious with attention to details.

• Excellent interpersonal skills and confidence level to communicate with international/local customers and stakeholders.

• Ability to perform under stress.

• Familiar with the use of business applications for routine operations.

工作详细内容

工作频道:
全部职位:
2 发布
工作时间:
早班
工作类型:
工作地址:
Kotlakhpat, 拉合尔, 巴基斯坦
性别:
女性
最低学历:
中级/A级
职位等级:
入门级
经验:
少于1年 - 1年
在之前申请:
Dec 30, 2021
发布日期:
Nov 29, 2021

Work Environments

Supervisor’s gender:
Male
Percentage of female coworkers:
100%
Flexible work time:
No
Remote work option:
No
Transport allowance:
Yes
Dedicated vehicle for commute:
No
Overnight travel requirement:
Not at all
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Kross Kulture

· 11-50 员工 - 拉合尔

pKross Kulture/p

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