Job Responsibilities:
Handling all the emails and replying with the suitable answers
Have analytical skills and can communicate with our US clients via Email support
Have to communicate with our US based & other international clients
Gather information on issues from customers to report or escalate further
Promote and maintain a high quality, professional, service-oriented company image among our customer base
Job Requirements:
1 Year relevant experience (Min)
Excellent written communication skills
Be able to write English without any errors
Individual must have flexibility & can work according to designated shift schedules
Commitment to learning and continuous improvement
Individual must be able to work independently & as a team
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