发布 Dec 22, 2021 24 查看
Title Systems and Networks Support Engineer
Reports To
Network Engineers, Network Manager, Technical Operations Manager
Summary
The position will be supporting our ever increasing customer base, as well as our field engineers, in heterogeneous environments. Along with being an extremely technically proficient individual, this position also requires the candidate to have exceptional time management skills as incident resolution must occur in a timely fashion.
TAC Engineer will be able to understand the troubleshooting and identifying complex software and hardware issues in the systems domain with sound knowledge of networks. Direct customer support experience is a plus. Exceptional verbal and written communication, customer service, and troubleshooting skills are required for this position as well as organizational skills, high-level troubleshooting, and the ability to meet deadlines.
Ability to work independently in a dynamic and complex environment Set up, test, administer and troubleshoot LAN and WAN.
Ability to work with all major networking vendor equipment including CISCO, Checkpoint, Watch Guard, Sonicwall.
Complete ability to work with all major monitoring tools such as LabTech, CACTI, NAGIOS.
Ability to setup and troubleshoot handheld devices.
Ability to create network documentation and create Visio diagrams for network implementations.
Ability to work with Linux Platforms.
Ability to manage, administer, test and troubleshoot CISCO catalyst switches and ISR appliances.
Troubleshoot and resolve complex, critical, and sensitive technical support issues.
Resolve customer issues through email, phone, and remote support sessions.
Monitor organization and client networks.
Ability to set up entire IT infrastructure including Internet, Perimeter Security, Backbone servers, Remote Access, Printers and Other Peripheral Devices and Desktop.
Ability to work Windows 2019, 2016 and Windows 10.
Setup and Maintain Active Directory, Exchange, IIS, SharePoint, Print Servers and SQL.
Ability to setup and troubleshoot handheld devices.
Ability to work with Linux Platforms.
Ability to manage, administer, test and troubleshoot CISCO catalyst switches and ISR appliances.
Willing to work as part of a worldwide professional support team
Able to maintain professionalism while under pressure
Values teamwork and can contribute to the entire group
Experience with virtualization technologies i.e. VmWare, Citrix and Hyper-V is a plus.
Any assigned duty by the managers
Qualifications and Requirements:
- Minimum Bachelor’s in Engineering related studies( CS, Telecom, Electrical etc)
- 0-2 year relevant experience
技能
Metro Consulting Grid Pvt. Ltd.
MCG brings together a group of highly professional and competent personnel possessing diversified experience in their respective areas of expertise. MCG provides consultancy in a number of specialized areas including Information Technology, Environment, Energy, Water & Sanitation and Public Health. In addition to this the firm is equipped to provide Project Management Services and handle Engineering Projects, Sustainable Industrial Development, Technical & Management Training, Market Research and IT Consultancy.
相同职位头衔
Zohaib Ali
Marketing Manager
Digital Online Devices
Mona Sharif
Senior Team Lead
Konext PVT. LTD
Aqib Irshad
Head of HR, Training & OD
FINCA
Zubair Anjum
Business Excellence Specialist
Nestle Pakistan
Usman Habib
Recruitment & Training Executive
ACS Synergy (Pvt) Ltd.
Ayesha Shaukat
Social Media Marketing Manager
Ivoke
Babar Ahmed Khan
Territory Sales Manager
Engro Foods
Ali Aziz
CEO
Shopistan
Sehrish Azhar
Motivational Speaker & Blogger
Living Upbeat
Muzammil Baig
Digital Marketing Manager
IT Services Group
