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职位介绍

Nakisa is the world leader in Organizational transformation and Lease Administration.

  • We are expending globally and looking for a talented Cloud Operation Associate who is interested to help us expand our SaaS operation.
  • If you want to be an active actor in the company’s expansion and make lasting changes, you could be the perfect fit.
  • The Cloud Operation Associate is responsible for helping the DevOps team maintain our cloud infrastructure and test/develop new tools and features which will help us expand our cloud activity.
  • Cloud Operation Associate will also be the subject matter expert that we could rely on to help other departments regarding Nakisa cloud.
  • You will be driving all our interactions with the clients regarding our SaaS operation.

Responsibilities;

Being expert;

  • Become Subject Matter Expert in Nakisa SaaS/Cloud topic and technologies.
  • Become voice of customers for essential cloud platform enhancements.
  • Test and verify the new features developed in cloud platform.
  • Perform and coordinate application provisioning, upgrades, fixes, and other activities in cloud.

 Set up / configurations;

  • Under management guidance, track the changes in cloud contract and apply the necessary adjustments.
  • Act as Cloud Services liaison between clients and internal Nakisa teams on various projects and tasks.
  • Work with the company’s R&D, global alliances, Support, Product, and IT team every day to achieve the Cloud Services goals and also to ensure all departments follow our processes.
  • Capacity planning, coordinating, and performing deployments, upgrades, maintenance with clients and internal team.

 Report & Monitor;

  • Document and monitor Processes & change management process in Nakisa.
  • Monitor, raise and track product issues and work with other teams to solve the issues.
  • Administer and monitor the cloud environments and their performance and our SLAs target.
  • Making sure internal knowledge reference pages are updated.

 Qualifications;  

  • Bachelor’s degree in computer science or engineering, MIS, or a related field.
  • 3 years of experience, with a minimum of 1- 2 years’ experience with cloud environments or SaaS solutions provider
  • Experience in supporting web application environments on the cloud.
  • Ability to prioritize numerous tasks and coordinate activities across multiple functional areas and locations.
  • Basic Knowledge of Java or any other programing language.
  • A self-starter who is eager to learn new concepts and dive into unknown territory. a steep learning curve is guaranteed!
  • Willingness to work after hours and around different time-zones as needed (20% of the time)

Assets;

  • Experience with AWS, Microsoft Azure, Google Cloud.
  • Experience working in a technology Support or IT role.
  • Knowledge of REST architecture.
  • Knowledge of Layers 4-7 of OSI model for networking as well as know-how of TCP and HTTP protocol.
  • Experience with Single-sign-on and other form of user authentications.
  • A flexible individual willing to roll up your sleeves and get work done, even when it’s outside the scope of the job.

工作详细内容

全部职位:
1 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
学位头衔:
BS (CS) or equivalent
职位等级:
资深专业人员
经验:
3年 - 4年
在之前申请:
Sep 03, 2021
发布日期:
Aug 03, 2021
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Nakisa Solutions (SMC PVT) Limited

· 51-100 员工 - 拉合尔

Nakisa® Inc. A global leader in enterprise business solutions for Organization Design and Accounting and Compliance, Nakisa delivers innovative, forward-thinking and robust human resource and financial management solutions that advance the business strategies. Working with a global network of partn ...阅读更多