。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Care Representative

Next Order

多个城市，巴基斯坦

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发布 Nov 01, 2022 377 查看

Next Order is looking for motivated Customer Care Representatives responsible for managing customer orders and requests for our restaurant partners across Australia. You will have an enthusiastic and self-motivated approach to work by providing quality customer service.

What you'll be doing daily

Answering customers’ calls and processing orders on behalf of our restaurant partners. You will be responsible for greeting customers and accurately taking their food orders over the phone.
Ensuring each customer gets a great experience on every call and is prompted to try new items they might be interested in. You will be required to learn specific Restaurant menus in-depth and different Western food types to understand each customer easily.
Managing customer expectations and calming any confrontation from upset customers. You may need to deal with upset customers and promptly pass any issues to the restaurant manager.

What we’re looking for

You’ll be ensuring our customers are satisfied, by harnessing your relentlessly empathetic attitude, with your unique ability to resolve customer queries quickly and accurately the first time.

You’re also:

Pretty calm, and your resilience allows you to move from one customer to the next, to the next…
A true professional because if you’re punctual, reliable and support your fellow team members, you’ll thrive here
Tech-savvy and can work effortlessly across multiple IT platforms and tasks simultaneously.

To process your application, please also complete our one-way video interview here: ********************************************

Our team will be able to get to know you better and quickly process your application.

We believe investing in our people is good for business.

That’s why we have a team dedicated to career coaching and support for our employees. At the call centre, we’re working hard to support you in what can sometimes be a bit of a tough gig. We have small teams with a dedicated team manager, technical experts, and peer support programs. We also know that your life outside of work matters. That’s why we have a culture that promotes a genuine work/life balance.

技能

Ticket Checking Fluent in English Customer Handling Skills

工作详细内容

全部职位:

10 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

伊斯兰堡, 卡拉奇, 拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

入门级

经验:

� 经验 - 3年

在之前申请:

Dec 02, 2022

发布日期:

Nov 01, 2022

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.