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职位介绍

Job Requirements:

  • Identify support queries raised by the customer through calls, emails, and chats and post proper entries of tasks in CRM. Also, ensure proper delivery of information to liaison.
  • Responsible to meet monthly upsell targets assigned by the concerned reporting authority.
  • Contributes towards team effort by closing inquiries as per customers' requirements and internal SOPs.
  • Ensure meeting deadlines as per customer request for the assigned tasks and ensure its completion.
  • Maintain relationships with clients to resolve disputes by providing support, information, and guidance to avoid refunds.
  • Responsible to meet call quality standards as per the defined SOPs.
  • Maintain relationships with clients to resolve disputes by providing support, information, and guidance to avoid refunds.

工作详细内容

全部职位:
1 发布
工作时间:
轮班制
工作类型:
工作地址:
性别:
没有偏好
最低学历:
中级/A级
职位等级:
资深专业人员
经验:
1 Year - 4 Years
在之前申请:
Jan 06, 2020
发布日期:
Nov 14, 2019
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Nexus Corporation Ltd

· 101-200 员工 - 卡拉奇

We provide online solutions to our clients. We offer designing & developing services to any market be it a consumer or a business through our websites. We design logos, websites and stationary for small and medium sized businesses. We mainly cater to international market which mainly include USA ...阅读更多

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