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Trainee Software Engineer

Nouvelle Soft Solution (Pvt.) Ltd

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PKR. 20,000 - 25,000/Month

We are looking for a Software Developer / Customer Support Officer

Able to deploy and implement ERP software on client premises.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Identify and assess clients' needs/problems and provide online as well as in-person client support.
Contribute to team effort by accomplishing related results as needed.
Build sustainable relationships of trust through open and interactive communication.
Keep records of customer interactions, process customer accounts, and file documents.
Knowledge of Crystal Reports is a plus point.

Requirements – Skills, Abilities, and Knowledge

Excellent communication skills – both oral and written
Ability to handle the pressure
Related experience of at least 1 year
Good management skills, and the ability to pay attention to details
Good organizational, interpersonal, and problem-solving skills
Computer proficiency: The customer service officer must be able to operate the computer and other related gadgets
Highly motivated and enthusiastic
Ability to work under little or no supervision
Possess administrative skills, and the ability to work as part of a team
Ability to multitask and be flexible