。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Service Officer

Pak Elektron Limited (PEL) Lahore

拉瓦尔品，巴基斯坦

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发布 Nov 30, 2022 387 查看

Greet walk in customers, register their complaints in CRM and assigning jobs to concerned technicians
Register customer’s complaints in CRM and assigning jobs to concerned technicians
Collect all the relevant information of the customer, unit and job request
Prepare job cards and provide repair time and cost estimate to customers at the time of receiving the unit of receiving the unit or booking field complaint
Maintain follow up and coordinate with workshop and field supervisor to maintain updated information on repair status
Inform customer in case of change in repair time, cost or extent of agreed work
Coordinate with workshop supervisors for delivery of unit to customer after repair
Complete the job card in all respects after the repair and forward to accountant for invoicing
Prepare and maintain necessary documents and reports

技能

Stress Management Microsoft Excel Customer Service Skills

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

拉瓦尔品, 巴基斯坦

性别:

男性

最低学历:

学士

职位等级:

资深专业人员

经验:

1年 - 3年

在之前申请:

Dec 31, 2022

发布日期:

Nov 30, 2022

Diversity Inclusion:

We value diversity of our employees. All qualified applicants will receive fair consideration without regard to genders or socio-economic backgrounds.

Work Environment

Supervisor’s gender:

Male

Percentage of female coworkers:

30-39%

Pak Elektron Limited (PEL) Lahore

· More than 5000 员工 - 拉瓦尔品

关注

Pak Elektron Limited (PEL) is the flag bearer of the Saigol Group of Companies. The products manufactured by PEL have always been of high standard and the name 'PEL' is synonymous with QUALITY all over Pakistan. Since its inception in 1956, the company has been working for the advancement and development of engineering know-how in Pakistan. The company has produced hundreds of engineers, skilled workers and technicians through its apprenticeship schemes & training programs. PEL has been continuously adding new products to its range. As a result, PEL has registered a significant increase in its sales volume, during the last ten years.