概要

Results focused, quality driven professional with extensive experience in Administration, Retail Operation Management, Sales, Inventory Management, Custom Clearance, warehousing and Logistics administration. Demonstrating consistent achievement of objectives, strong administration and service skills, and dedication to organizational goals. Advance presentation and relationship development abilities with track record of organizational growth. Efficient team member who consistently performed well on a leading role.

工作经历

公司标识
Department Head ( Retail Operations)
MAF Hypermarkets Pakistan (Pvt) Ltd. “Carrefour”
Aug 2021 - 代表 | Lahore, Pakistan

Assisted general manager to implement corporate policies and strategic decisions in the store.
Supervised store operations that include day to day business activities and ensured accurate execution of systems and processes.
Managed Non-Food division with 1.2 billion Rupees turnover annually. Planned and direct coordination with Non-Food section managers and Supervisors for ordering, Sales, Stock availability and Inventory Management, leading a team of 32 staff members including section Managers and supervisors.

公司标识
Senior Store Manager
Rainbow Cash and Carry
Jan 2021 - Aug 2021 | Lahore, Pakistan

Assisted Head of Store Operations to implemented corporate policies and strategic decisions in the store.
Supervised store & Warehouse operations that include day to day business activities while ensuring the accurate execution of systems and processes.
Lead a team of around 152 staff members for Food & Non-Food division to ensure stock availability for our customers.
Increased net revenue through the more efficient use of available inventory.
Lead store operations, provide leadership support to team and ensure discipline complying with rules.

公司标识
Floor Manager ( Fresh Food and Non Food)
Metro Pakistan Pvt LTD
Jul 2019 - Dec 2020 | Lahore, Pakistan

Assisted store manager to implement corporate policies and strategic decisions in the store.
Supervised store operations that include day to day business activities while ensuring the accurate execution of systems and processes.
Managed Non-Food division business with 1.5 billion Rupees turnover annually.
Planned and direct coordination with Non-Food department managers and Supervisors for ordering, Sales, Stock availability and Inventory Management, leading a team of round 58 staff members including department Managers and supervisors.
Supervised fresh food departments Business, Quality standards and achieved FSSC 22000 certification.
Achieved Halal Food certification for Metro Canal Store.
Planned business expenditures, stock corrections, departmental stock & Sales targets, and FC for the Next Year.

公司标识
Operations Manager
Vital Traders
Nov 2015 - Jul 2019 | Karachi, Pakistan

Vital Traders is a service-oriented company providing Import Custom Clearance, International Freight Forwarding and Logistic Services in Pakistan.

Searched new businesses for company and worked for new Clients’ satisfaction.
Supervised the process of verification of all import related documents, goods declaration through online (WEBOC) system.
Supervised goods examination and assessment process and ensured timely deliveries of shipping documents and customer bills.
Coordinated with Importers, Exporters, Shipping Companies, Port authorities, Custom Officers, Banks, and transporters.
Supervised effective utilization of logistic resources for improvement in service level.

公司标识
Manager Planning and Sales
ChenOne Stores Limited
Dec 2013 - Nov 2015 | Lahore, Pakistan

Manager Planning &Sales, Dec 2013 Nov. 2015

Chenab is 'Economically Significant Company (ESC)' regarded as one of Pakistans leading manufacturers cum-exporters of textile goods. Operational since 1975. ChenOne is Pakistans Largest Luxury Life style Brand established in 1997 Operating with 37 Stores in all Major cities. Dealing in Apparel, Home Textile, Furniture and Interior Decor. Join CHEN ONE STORES LIMITED as Store Manager and re designated as Manager Planning. Manage multimillion sales environment fashion store product planning. Direct coordination with Store Managers, Warehouse and supply chain managers for smooth operations.


Key Responsibilities

Sales & Target Working (Seasonal, Monthly and Annual) of the stores and regions. Sharing reports with stores and higher authorities on regular basis.

Share different promotions to stores and shuffle stock as per store requirements for the achievement of sales targets.

Study the market trends according to seasons and ensure timely product availability & merchandizing in stores

Seasonal and annual Budget Planning.

Supervised18 to 20 front end employees while maintaining high volume front-end operations. Overseeing cashier accountability while supporting front end staff.

Responsible for being excellent in customer service to internal and external customers.

Increased net revenue through the more efficient use of available inventory.

Resolved specified customer issues in while generating efficiency by controlling inventory through verifying customer purchases.

Look after store operations, provide leadership support to team and ensure discipline complying with rules.

Maintained low staff turnover through effective motivational management.

Maintains the stability and reputation of the store by complying with legal requirements.

公司标识
Department Manager Check out and Store Planning
Metro Cash & Carry Pakistan (Pvt) Ltd
Aug 2007 - Nov 2013 | Lahore, Pakistan

Managed multimillion sales environment, Human resource matters and store operations that include day to day business activities while ensuring the accurate execution of systems and processes.
Planned and direct coordination with floor managers, department managers, store managers, and utilized human resources in the best interest of the company.
Coordinated store activities, events, head count, and inventory management.
Coordinated with H.R Department for employee recruitment and training.
Ensured best allocation of resources in time, supervised general administrative tasks.
Focus on full store staff organization. Running of schedules and reports within the software to produce schedules for both Food and Non-Food departments. Calendar and holiday maintenance.
Coordinated with department managers and floor managers to implement changes in store layout and work for business improvement for the department and company.
Followed organization procedures to complete tasks in a timely manner and participate in various training modules in accordance with local business needs.
Lead the team of round 30 Peoples for the complete layout change of store especially Non-Food departments. Lead as a fitting team member and open two stores in Pakistan.

公司标识
Administration Officer
Cera-e-noor
Mar 2003 - Nov 2006 | Lahore, Pakistan

“Cera – e - Noor” is the sister concern of Hashoo Group of Hotels and one of the leading manufacturers of finest porcelain tableware.

Managed attendance record, time office management, payroll disbursement, dispatch & inwards record etc.
Management of North Office smooth administrative operations and facilities at display centers like food, transport, security, and cash collection etc.
Visited showrooms in different cities for checking stock display (Merchandising Plan) and breakage verification.
Draft routine correspondence and responding to general queries. Responsibilities include key focus on general administration, team training, monitoring and profitability.

学历

Bahauddin Zakariya University
学士, 法律学学士, ‎
Administrative Law
2007
Government F.C College
大专, ‎
Information Technology
Completed
2001
University of the Punjab
学士, 贸易学士, MBA-Executive‎
Commerce
1997

技能

熟练 Conservation Awareness
熟练 Custom Clearance
熟练 Documentation
熟练 Handling Assignments
熟练 Human Resource Planning
熟练 Import and Export Documentation
熟练 Retail Product Management
熟练 Retail Sales
熟练 Staff Training
熟练 Store Operations Management
熟练 Transportation Management
熟练 Warehouse Management

语言

熟练 乌尔都语
熟练 英语