Results focused, quality driven professional with extensive experience in Administration, Retail Operation Management, Sales, Inventory Management, Custom Clearance, warehousing and Logistics administration. Demonstrating consistent achievement of objectives, strong administration and service skills, and dedication to organizational goals. Advance presentation and relationship development abilities with track record of organizational growth. Efficient team member who consistently performed well on a leading role.
Manager Administration (Operations) , Nov 2015 present
Vital Traders is established in 2014, providing Import Custom Clearance, International Freight Forwarding and Logistic Services in Pakistan. Providing Warehousing, Distribution and Custom bonded carrier solutions in Pakistan.
Looking after Administration, Purchase and Human resources department.
Managing and verification of all import related documents, goods declaration through online (WEBOC) system. Supervising goods examination and assessment process and ensure timely deliveries of shipping documents and customer bills.
Close coordination with Importers, Exporters, Shipping Companies, Port authorities, Custom Officers, Banks and transporters.
Supervising effective utilization of logistic resources for improvement in service levels.
Managing all administration related activities and tasks like dealing with vendors and Distributors.
Supervising business travel, guests pick and drop, hotel stay and expense reports.
Ability to deal with Govt. and Other Officials
Supervising security, housekeeping, repair and maintenance and all other admin related matters.
Recognized the need for, and lead a task force designed to assess and improve the profitability of low volume and low margin clients, which resulted in increased branch revenue.
Attracted and serviced clients whose imports require extensive knowledge of customs and other government agency requirements.
Advanced to receiving invoices analyzing and assigning the correct tariff codes in addition to duty rates for various products.
Manager Planning &Sales, Dec 2013 Nov. 2015
Chenab is 'Economically Significant Company (ESC)' regarded as one of Pakistans leading manufacturers cum-exporters of textile goods. Operational since 1975. ChenOne is Pakistans Largest Luxury Life style Brand established in 1997 Operating with 37 Stores in all Major cities. Dealing in Apparel, Home Textile, Furniture and Interior Decor. Join CHEN ONE STORES LIMITED as Store Manager and re designated as Manager Planning. Manage multimillion sales environment fashion store product planning. Direct coordination with Store Managers, Warehouse and supply chain managers for smooth operations.
Sales & Target Working (Seasonal, Monthly and Annual) of the stores and regions. Sharing reports with stores and higher authorities on regular basis.
Share different promotions to stores and shuffle stock as per store requirements for the achievement of sales targets.
Study the market trends according to seasons and ensure timely product availability & merchandizing in stores
Seasonal and annual Budget Planning.
Supervised18 to 20 front end employees while maintaining high volume front-end operations. Overseeing cashier accountability while supporting front end staff.
Responsible for being excellent in customer service to internal and external customers.
Increased net revenue through the more efficient use of available inventory.
Resolved specified customer issues in while generating efficiency by controlling inventory through verifying customer purchases.
Look after store operations, provide leadership support to team and ensure discipline complying with rules.
Maintained low staff turnover through effective motivational management.
Maintains the stability and reputation of the store by complying with legal requirements.
Store Planner (Cum Store Administrator), Aug 2007 Nov 2013
Assist store manager to implement corporate policies and strategic decisions in the store. Manage multimillion sales environment, Human resource matters and store operations that include day to day business activities while ensuring the accurate execution of systems and processes. Planning and direct coordination with floor managers, department managers and store manager for best utilization of human resources, Store Operations, Store activities, Events, Head Count and Inventory Management. Join Metro as Assistant Department Manager and become Store Planner in above mention period.
Human resources Managed employee recruitment and training, ensure best allocation of resources in time, generated internal reports, buying duties, managed bookkeeping & general administrative tasks.
Work alongside department managers and floor managers to implement changes in working procedure and improve efficiency for the department and company.
Follow organization procedures to complete tasks in a timely manner and participate in various training modules in accordance with local business needs.
Actively monitors various work queues to ensure they are within compliance deadlines.
Focus on full store labour organization. Running of schedules and reports within the software to produce schedules for both Food and Non Food departments. Calendar and holiday maintenance.
Lead the team of round 30 Peoples for the complete layout change of store especially Non Food departments.
Prepare master plan for yearly inventories of the store. Staff roles and responsibilities for both Partial & Annual inventory.
Assist North Office sales Team administratively for the business development. Join Cera e - Noor as Office coordinator and become Administration Officer which is the sister concern of Hashoo Group of Hotels and one of the leading manufacturers of finest porcelain tableware.
Time Office Management, maintaining attendance record, payroll disbursement, dispatch records, inwards record management etc.
Coordination in arranging business travel and expense reports and assisted with special event Planning.
Maintained files in accordance with departmental policies and guidelines.
Managed all administration related activities and tasks like dealing with vendors and Distributors. Ability to deal with Govt. and other Officials.
Management of North Office smooth administrative operations and facilities at display centers like food, transport, security, and cash collection etc.
Regular visits on showrooms in different cities for checking stock display (Merchandising Plan) and breakage verification.
Drafting routine correspondence and responding to general queries. Responsibilities include key focus on general administration, team training, monitoring and profitability.