概要

To secure a position where organization could utilize my existing skills in the areas of administration and team management & where both organization and I can grow benefiting each other.

工作经历

公司标识
Customer Service representative
ZONG
Nov 2013 - May 2017 | Karachi, Pakistan

* Handling 250-350 customers daily and still wait time and service time achieved as per company target. * Maintaining good relation with the Existing Customers and get business from them. * Dealing with irate customers & Retaining the customers. * Looking after maintenance of CSC and operational issues i.e. IT, Admin etc. * Maintaining the daily, weekly & monthly reports of South Region & also the checklist of my team members on weekly basis sending directly to the Manager.

学历

University of Karachi
学士, 贸易学士, ‎
Accounting & Finance
等级 Second
2009

技能

中级 All type of handset configuration
熟练 Branch Support.
熟练 Executive Presentation Skills
熟练 Handling Assignments
熟练 علم الأشعة البعادي
熟练 عمليات خدمة العملاء

语言

熟练 乌尔都语
中级 英语

Anum 联系人

Sheraz Ahmad
Peshawar Zalmi
Shahrukh Khan Qazi
Directorate Of Works
Hafiz Rameez Rameez Ansari
IBA - Institute of Business Administration