概要

Versatile professional with a proven track record in diverse roles across sales, marketing, customer support & services, sales operations, project management and executive support. Currently excelling as a B2B Wholesales Specialist at RDX Sports, leading international initiatives and optimizing client relations. Previously, honed expertise as a Quality Assurance Specialist at iCrowdNewswire, ensuring top-notch service quality, and as Deputy Manager Sales Marketing at Joyland Ltd., driving event bookings and managing end-to-end logistics. Corporate Sales Manager at Star Land Marketing Private Limited and Team Manager at Interwood Mobel, showcasing adept sales strategies and team leadership. Experienced in executive support at Pakistan Telecommunication Company Limited. Committed to excellence, strategic problem-solving, and fostering positive stakeholder relationships.

项目

Paper Billing Stopage

工作经历

公司标识
B2B Sales Specialist
RDX Sports
Aug 2023 - 代表 | Islamabad, Pakistan

1. Led international B2B wholesale initiatives.2. Effectively communicating product features, pricing structures, and promotional offerings to B2B clients.3. Onboarding new international B2B clients, negotiating contracts and terms for mutual benefit.4. Establish and nurture strategic partnerships with distributors, retailers, and key stakeholders to drive market share.5. Demonstrating comprehensive knowledge of Product and, advising clients on product selection and customization options.6. Coordination with logistics and factory for international shipments, ensuring timely and efficient delivery to clients worldwide.7. Conducted ongoing market analysis to identify trends, competitor activities, and opportunities for market expansion.8. Fostering strong relationships with clients, addressing inquiries, resolving issues, and maintaining high customer satisfaction.9. Oversaw the end-to-end order process, from initial inquiry to delivery, ensuring seamless transactions and customer fulfillment.10. Generating and analyzing sales reports, presenting key findings to management for informed decision-making and future strategy development.11. Proactively address customer concerns and resolve issues to maintain positive relationships.

公司标识
Quality Assurance Specialist (SALES)
IcrowdNewswire
Sep 2022 - Sep 2023 | Islamabad, Pakistan


Monitoring day to day KPI\\\'s & make sure the sales team works as per KPI\\\'s.
Perform a strong check on calls & chats made by account managers to provide them with constructive feedback.
Study outbound calls, Live chats & Customer service presentation to determine the quality of customer experience.
Perform quality audit to ensure quality of customer service
Perform quality audit to ensure the that process is being followed.
Training Sales team on specific subject.
Ad Hoc Audits
C-Sat and NPS Audits
Demo Incentive Audits for Finance
Reports for Performances of Sales Agents

公司标识
Corporate Sales Manager
AA Joyland (Pvt) Ltd
Feb 2022 - Aug 2022 | Islamabad, Pakistan


Identifying and pursuing sales opportunities to drive event bookings.
Building and maintaining relationships with clients, vendors, and other stakeholders.
Creating and presenting proposals and contracts for potential clients.
Negotiating prices and contracts with clients and vendors.
Collaborating with other departments, such as marketing and operations, to plan and execute events.
Conducting site inspections and providing event planning guidance to clients.
Managing event budgets and ensuring profitability for the organization.
Ensuring compliance with legal and ethical standards in all aspects of the business.
Managing event logistics, including venue setup, catering, and entertainment.
Providing exceptional customer service and ensuring client satisfaction.
Analyzing sales data and market trends to develop and adjust sales strategies.
Keeping up-to-date with industry developments and regulations, and applying this knowledge to improve sales performance.
Leading and managing a team of event sales professionals.

公司标识
Corporate Manager Sales And Marketing
Starland Marketing
Jul 2021 - Feb 2022 | Islamabad, Pakistan


Recruiting, training, and managing a team of real estate agents.
Setting sales goals and developing strategies to achieve them.
Coordinating and overseeing the sales process from lead generation to closing.
Monitoring market trends and advising agents on pricing and marketing strategies.
Developing and implementing marketing plans to promote properties and the brokerage.
Negotiating contracts and ensuring compliance with legal and ethical standards.
Maintaining a positive relationship with clients, agents, and other stakeholders.
Reporting on sales performance and providing feedback to the team.
Keeping up-to-date with industry developments and regulations.

公司标识
Sr. Executive sales (Team Manager)
Interwood Mobel Pvt Ltd
Oct 2018 - Jun 2021 | Islamabad, Pakistan


Managing and training a team of sales associates to ensure excellent customer service and sales performance.
Developing and implementing sales strategies to achieve the store\'s sales targets.
Ensuring the store\'s inventory is properly managed and displayed.
Collaborating with other departments, such as marketing and purchasing, to optimize sales performance.
Analyzing sales data and market trends to develop and adjust sales strategies.
Ensuring compliance with legal and ethical standards in all aspects of the business.
Maintaining a clean and well-organized store environment.
Developing and maintaining positive relationships with customers and vendors.
Conducting regular performance evaluations and providing feedback to the sales team.
Keeping up-to-date with industry developments and regulations, and applying this knowledge to improve sales performance.

公司标识
Assistant To Executive Vice President
PTCL
Jul 2016 - Sep 2018 | Islamabad, Pakistan


Managing the EVP\'s calendar, scheduling appointments, and coordinating meetings.
Arranging travel, accommodation, and transportation for the EVP as needed.
Screening and directing phone calls and emails to the appropriate parties.
Preparing and editing correspondence, reports, and presentations for the EVP.
Conducting research and compiling data for the EVP\'s use.
Maintaining confidential files and records for the EVP.
Coordinating with other departments and stakeholders on behalf of the EVP.
Attending meetings with the EVP, taking minutes, and following up on action items.
Managing expenses and budgets for the EVP.
Performing other administrative and secretarial duties as assigned by the EVP.

学历

University of Arid Agriculture, Murree Road
学士, 工商管理学士学位, BBA(hons)‎
Marketing Management
CGPA 3.0/4
2016

技能

熟练 Analytical Skills
熟练 Analytics and Reporting Skills
熟练 B2B Business Development
熟练 B2B Manager
熟练 Bid Pricing Knowledge
中级 Bidding Skills
中级 Bidding Strategies
熟练 Build Strong Teams
熟练 Business Development Skills
熟练 Call Handling Skills
熟练 Communication Skills
熟练 Cooordination Skills
熟练 Coordination Skills
熟练 CRM Handling
熟练 Customer Analysis
熟练 Customer Dealing 
熟练 Customer Relationship Management
熟练 Customer Service
熟练 Customer Service Skills
熟练 Customer Services
熟练 Customer Success Management
熟练 Customer Support
熟练 Database Management
熟练 Documentation Management
熟练 English Command
熟练 Facilities Management
熟练 Flexible Approach
熟练 Fluent in English
熟练 Generating Revenue
熟练 Google Spreadsheets Knowledge
熟练 Google Sheets
中级 HubSpot
中级 Import Export Knowledge
熟练 Interpersonal Skills
熟练 IT Support Responsibilities
熟练 Korean Teaching
熟练 Lead Generation
熟练 Leadership
熟练 Logistics Management
熟练 Management
熟练 Market Knowledge
熟练 Marketing Strategies
熟练 Mentoring
熟练 Microsoft Excel
熟练 MS Excel
熟练 MS Office
熟练 Negotiation Skills
熟练 Operations Management
熟练 Presentation Skills
熟练 Problem Solving Skills

语言

熟练 乌尔都语
熟练 旁遮普语
熟练 英语