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概要
An experienced, ambitious and result oriented customer service executive: Over 3 years experience skilled in resolving customer inquiries with professionalism and
efficiency.
Strong communication, problem-solving abilities, and a commitment to enhancing customer satisfaction through effective support and timely solutions. Able to work on own initiative or part of a team and can deal with administrative duties
competently. Results oriented, motivated and focused on customer satisfaction.
工作经历
Lettings Administrator-Real Estate
• Providing detail to potential customers via calls,email,CSM. • Book viewing for properties. • Lease Agreements • Advert for properties
Customer Success Manager (Remote)
• Proactively engage with customers through regular check-ins,
meetings and communication to ensure their satisfaction and gather
feedback.
• Act as a trusted advisor, providing insights and recommendations to
help customers to achieve their objectives
Customer Service Representative, One-Tech Digital Solutions, Lahore
• Handled incoming customer inquiries via phone, email or chat.
• Provided prompt and courteous responses to customers questions
and concerns.