·         Responsible for creating and on boarding project teams, integrating them into the organization and providing a clear vision of the product.
·         Hosts daily team meetings to get updates on the progress of the project, address potential roadblocks, and ensure that the project is on track.
·         Managing Scrum Team, Sprints, back log management and retrospective Meetings.
·         Actively participates in End-to-End Requirement specifications, development, testing and releases.
·         Lead and coach scrum adoption, Plan scrum implementation and Implement changes and steps to increase the team’s productivity.
·         Responsible for ensuring the team lives agile values and principles and follows the processes and practices that the team agreed they would use.
·         Analysing clients\' existing systems and business models, Maintaining System Releases and Product Roadmap, Prioritizing product modules, releases and deliverables.
 
·         Translating client requirements into highly specified project briefs.
·         Working closely with developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.
·         Maintaining the Documentation of the project client wise like Process Study Report, Requirement Document, SRS, Usecase Document, User Stories, Requirement Traceability Matrix, User Manuals and Training Manuals.
·         Supported system developers by creating system models, diagrams, and charts.
·         Gathered requirements and performed gap analysis through design workshops with users.
·         Supporting users on change control and system updates.
·         Providing training and user manuals to users of a new system.

·         Liaising extensively with external or internal clients.
·         Understanding software development lifecycle.
·         Translating client requirements into highly specified project briefs.
·         Identifying options for potential solutions and assessing them for both technical and business suitability.
·         Conducting requirements analysis and preparing specific proposals for modified or replacement systems.
·         Designing and prototyping the requirements into a technical document.
·         Producing project feasibility and costings reports.
·         Working closely with colleagues, developers, testers and a variety of end users to ensure technical compatibility and user satisfaction.
·         Creation and Maintenance of the Artifacts produced in Requirement Gathering Phase such as SRS, Use cases/User Stories RTM, Process Study Reports Etc.
·         Drawing up, supervising and documenting testing schedules for complete systems.
·         Supported system developers by creating system models, diagrams, and charts.
·         Gathered requirements and performed gap analysis through design workshops with users.
·         Supporting users on change control and system updates.
·         Providing training and user manuals to users of a new system.

·         Create detailed, comprehensive and well-structured test plans and test cases
·         Estimate, prioritize, plan and coordinate testing activities
·         Communication with team members to streamline the execution of test plans and processes with them.
·         Reviewing of user-stories and testing them for a system and ensuring that all requirements are adequately verifying.
·         Executed test cases for functional, integration, system, UI/UX testing.
·         Actively participate in sprint planning meetings.
·         Analyse or write acceptance criteria for each item.
·         Execution of acceptance criteria to identify the bug sources and reporting the bugs on Projeqtor (project management tool).
·         Designing, developing and supporting frameworks for test infrastructure and providing automation expertise to development teams
·         Implementation of automation tool (Jenkins)
·         Ensure that all tests are executed and give regular feedback to the team lead on the status of quality
·         Participation in their view meeting to present the done work.
·         Determining priority for test scenarios and creating execution plans to implement these scenario
·         Designed automated tests to validate applications by creating scripts that run testing functions automatically.

• Create comprehensive and well-structured test cases.
• Helped leading a team of Technical engineers and maintaining a software product.
• Communication with team members to streamline the execution of test plans and processes.

• Plan/Coordinate Operations.
• Set and manage productivity standards.
• Analysing and writing acceptance criteria for each process.

• Implement and maintain tools and technology to provide solutions to customers.

• Maintain an accurate client database.
• Maintaining the QA standards defined for the software product.

• Work as per team processes, tools and disciplines.

• Contribute to improvements in process, technology and organization.
• Ensured the team’s process is visible and understood by all team members.

• Prioritize, assign and review duties and work activities to meet productivity and quality goals.
• Coached the development team in self-organization and cross-functionality.
• Identify and implement process improvements
• Remotely accessing, maintaining and updating the machines that a reconnected to our database all over the world.

• Deliver service and support to end-users using and operating remote connections over the Internet and IP Phones.
• Diagnose and resolve technical hardware and software issues involving internet connectivity.
• Identify and escalate priority issues per Client specifications.
• Follow up and make scheduled call backs to customers where necessary.

• I have designed the front end for a Complaint Management System
• Integrated GUI with back end.
• Assured the Quality and tested complete application.
• Rectified some of the issues.