概要

Summary


An experienced Business Executive, specialized in E-Commerce & Retail Management with a proven track record of 5+ years of delivering value. Saad Shafiq is a versatile resource with expertise in business process design, systems implementations and integrations, E-Commerce, digital marketing, revenue and financial reporting, etc.


Currently overseeing the management of E-Commerce operations, Saad is well versed in handling complex content management systems, omni-channel solutions, inventory management systems, electronic point of sales, website design and development, backend integrations and other operations of an E-Store.


A resourceful, innovative, solutions-oriented individual; with the ability to form strong and long term relationship with vendors and clients. Energetic, dedicated and hardworking professional with proven skills in managing teams.


工作经历

公司标识
Deputy Manager E-Commerce
Outfitters Pvt Ltd
Sep 2020 - 代表 | Lahore, Pakistan

Successfully integrated Microsoft D365 with Shopify to automate order landing, scanning function and sales posting.
Responsible for collaborating with cross-functional partners to manage operational aspects of the eCommerce business including, business planning, Category wise stocks strategy and planning, warehouse operations.
Yearly & seasonal sales & stock planning to achieve targets and ensure the direction towards the accomplishment of organization goals.
Coordination with marketing & merchandising team to ensure timely availability of shoots and content on website.

公司标识
Deputy Manager E-Commerce
BTW | BY THE WAY
Dec 2019 - Sep 2020 | Lahore, Pakistan

Planning and development of strategic and tactical business plans with other members of the crossfunctional team supporting the eCommerce strategy. Manage all aspects of web analytics related to eCommerce and communicate relevant information to team members, executive leadership and cross-functional partners.
Oversee E-Store’s SKU generation, product addition, inventory feeds and stock transfers. To liaison with agencies providing external support regards to E-Store.
Working closely with digital marketing team to maximize productivity of website traffic generated through marketing activities. Building optimization plans using various testing methods (segment-based targeting, behavioral targeting, email and SEM/SEO).
Continually monitoring industry best practices from a user experience perspective and identifying focus areas on driving results and improvements.
Supervise the ecommerce operations and customer services team for handling day to day operations in timely and effective manner.

公司标识
Assistant Manager E-Commerce
Limelight
Dec 2018 - Nov 2019 | Lahore, Pakistan

Setup & implementation of integration/synchronization of inventory & orders between Shopify & Candela to speed up the processes and to acheive accuracy in stocks.
Optimized the logistic operations with shipping partners to imporve delivery Ratios & Payment reconciliations of different accounts (Overnight & Overland) from different 3rd party Logistics (TCS, Leopard, M&P, Call courier, DHL and FedeX). 
Setup of Limelight's new warehouse premises for its E-Store Operations and also change and refine the processes of stock Inbound (new stock receiving, shuffling from shops and customer returns) and Outbound (processing and dispatching of orders) activities with Flowchart diagrams.
Setup & implementation of omni fulfillment solution regarding the flows and logics with tech partner to optimize the deliveries and stock liquidations.

公司标识
Senior Officer E-Commerce
Nishat Mills Limited.
May 2016 - Nov 2018 | Lahore, Pakistan

Assisted in scaling up and evolving the business process of E-Commerce department for Nishat reducing dependence on external agencies and moving the company away from a revenue sharing model.
Re-deployed the website on a more stable CMS (Magento Enterprise) to better address the needs of the company and its end consumer. Aligned existing functions and 3rd party relationships with the new department.
Liaised with 3rd party tech partner for Developments & integrations of E-Commerce platforms (e.g. Magento) 3rd party logistics & Retail systems (e.g. Microsoft AX).
Developed strategies to manage stock according to trends & Sales analysis of retail stores & E-Store to plan stock shufflings to acheive maximum liquidation.

公司标识
Internship
sonex tiles and ceramics
Jun 2014 - Sep 2014 | Lahore, Pakistan

学历

University of Central Punjab (UCP)
硕士, 科学硕士学位, MS in MANAGEMENT SCIENCES‎
Business Management, Research Techniques
CGPA 3.3/4
2019
University of Central Punjab (UCP)
学士, 工商管理学士学位, Bachelors in Science‎
Business Administration
CGPA 3.4/4
2014
Forman Christian College
中级/A级, 普通科学学生, FA‎
Geography, Mathematics, Statistics
所占比重 61%
2010
Himayat-e-islam higher secondary school lahore.
大学入学/0级, 科学, Matriculation‎
Computer Science, Geography, Mathematics
所占比重 73%
2008

技能

熟练 Business Process Design
熟练 Business Reporting
熟练 Candela
熟练 Digital Marketing Management
熟练 E-commerce
熟练 Logistics Management
熟练 Microsoft Dynamics 365
熟练 Microsoft Excel
熟练 Official Assignments
熟练 Sales Analysis
熟练 Team Management
熟练 Vendor Management

语言

初学者 法语
熟练 英语