概要

I started my career in 2008. After the completion of my Graduation i joined Wateen Telecom there i worked 3 years as a Customer Services Officer. my last job was in Galleria Designs as an Admin Executive. I have enough
experience in Administration and operations.

工作经历

公司标识
Admin Executive
Galleria Designs
Oct 2017 - Mar 2018 | Lahore, Pakistan

 Receive calls from clients and assist them with their queries.
 Receive and make calls and transfer to the concerns departments.
 Handle and prioritize all outgoing or incoming correspondence (email, letters, packages etc.)
 Make travel / lunch arrangements for executives.
 Develop and maintain filing system.
 Maintain contact list.
 Operate and maintain office equipment.
 Supervise and train other clerical staff.
 Submit employee time sheets and expenses to payroll.
 Maintain executive’s agenda and assist in planning appointments, board meeting, conferences etc.
 Monitor office supplies and negotiate terms with suppliers to ensure the most cost-effective orders.
 Greet visitors and determine whether they should be given access to specific individuals.
 Handle confidential documents ensuring they remain secure.

公司标识
Floor Manager
Gloria Jeans Coffees
Jun 2014 - Aug 2016 | Lahore, Pakistan

 Managing employees requires training.
 Communicating restaurants policies to the workers.
 Scheduling shifts.
 Assists staff to monitor birthday party celebration.
 Investigate all issues on floor.
 Telemarketing / Marketing on social media.
 Maintain efficient relationships with customers.
 Identify each potential customer’s needs.
 Sales and achieve sales targets.
 Responding to customer complaints.
 Meeting and greeting customers.
 Checking stock levels and ordering supplies.
 Helping in any area of the restaurant.
 Maintain high standards of quality control, hygiene, health and safety.

公司标识
Assistant operation manager
Institute of business and finance
Oct 2012 - Aug 2013 | Lahore, Pakistan

 Guide students according to the college rules and regulations.
 Manage fee plan and installments plan.
 Verifying student’s document.
 Manage Students accounts and portal.
 Clearance of fines and fee.
 Calling parents for meeting.

公司标识
Customer Services Officer
Wateen Telecom Limited
Jun 2008 - May 2012 | Lahore, Pakistan

 Sales and Sales Targets.
 Technical Support.
 Direct Dealing with Customer.
 Customer Complaint Handling.
 Guide customer according to company policy.
 In incentive plain put maximum efforts.
 Telemarketing.
 Calling on customer’s data.
 Verifying customers’ documents.

学历

University of the Punjab
学士, , Bachelors in Commerce‎
Accounting
2008

技能

3 年 administration
5+ 年 Excel
5+ 年 Excel Services
5+ 年 Graduate
少于一年 Image Editing
4 年 internet
5+ 年 Meeting & Greetings
5+ 年 Microsoft office
5+ 年 MS Officer
5+ 年 Verbal Communication
少于一年Account Coordination
3 年 Administration Jobs
4 年 ADMINISTRATION SKILLS
2 年 Administrative Activities
4 年 Administrative Office Support
4 年 Administrative skills
3 年 Assistants
少于一年Basic computer skills
4 年 BUSINESS CORRESPONDENCE
5+ 年 Calling Clients
5+ 年 Client Handling
5+ 年 Client Relations
5+ 年 Communicaitons
5+ 年 Communication
5+ 年 Communication Skills Listening
5+ 年 Computer Literate
5+ 年 Confident
少于一年Customer Care
5+ 年 Customer services
5+ 年 Directing Clients
2 年 Email
1 yearEnglish Fluency
1 yearEnglish Verbal communication skills
1 yearEnglish written Skills
5+ 年 Female Front desk officer
3 年 File Management
5+ 年 Flexible Approach To Work
5+ 年 Front Desk Officer
5+ 年 good communictaion
3 年 Handling office work and secretarial jobs
5+ 年 Hardworking
1 yearHR Information Management
5+ 年 interpersonal skill
少于一年Interpersonal Skills
3 年 leadership management
3 年 managment
少于一年Microsoft Applications
5+ 年 Microsoft Excel
5+ 年 Microsoft Office
5+ 年 Microsoft Word

语言

中级 乌尔都语
中级 英语