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概要
Customer Support Specialist with diverse background in Software, telecom and construction companies. I am currently working as customer support and quality assurance in WebHR which is recognized by PC Magazine as the #1 HR Software in the world from 2015 to 2016 and also recognized by Gartner is #1 cloud-based HR Software globally and still remains in top 5 HR software listings.
项目
工作经历
Customer Success Officer
· Customer Support mainly to US, Europe and Canadian clients.
· 24/7 WebHR Live Chat support.
· Online WebHR demonstrations for marketing to new clients.
· Quality assurance and technical work to spot bugs from the system to get it fixed.
· Catering to client’s feature requests and communicating to developers.
· Solving support tickets and communicating the issues to the developers.
· WebHR includes modules like Employee database, Benefits, Payroll, eSignature etc.
Assistant Planning Engineer
CMS Operator
Customer service representative
I am a telecommunication graduate and currently looking for a job in telecommunication field
