Systems Engineer with a superior knowledge in multiple operating systems (Linux, Windows), a lot of software applications such as Windows, Office 2003 and Office 2007. I posses some basic knowledge of MATLAB, computer maintenance, information systems, business modeling tool implementing the Business Modelling Method, Unified Modeling Language (UML), systems approaches and simulation.
Administrator for computer management systems and active directory group policy.
Direct, schedule and coordinate the daily activities of employees providing support to computer users.
Responsible for research and development projects on new software, hardware and configurations.
Install software and create a backup and recovery policy.
Verify that peripherals are working properly and quickly arrange repair for hardware in occasion of hardware failure.
Troubleshoot server operating system, network hardware and network application errors.
Provide detailed documentation of daily activities to Technical Services Coordinator.
It was basically an IT reseller company based out of California (USA), authorized with a number of global publishers and manufacturers like Microsoft, Vmware, Adobe, Symantec, Checkpoint, Acer, Hp, Lenovo, Dell and Asus etc.
Work with management team to identify and evaluate IT Bids, and target new clients.
Work with management team to develop and implement strategic sales plan.
Identify and evaluate specific new profitable business opportunities.
Achieve own sales target and lead team to achieve team target and/or overall company target.
Follow up new business opportunities and setting up meetings.
As business development executive create new leads for the company either by making cold calls over the telephone or by meeting new people at industry events.
Maintain an excellent client relationship with existing and potential client.
Build long-term relationships with new and existing customers.