As a logistics professional, I bring a dedicated and results-oriented approach with a background in logistics and supply chain management. I have extensive experience overseeing and managing logistics and transport operations. My strength lies in effectively implementing company processes, utilizing organizational and communication skills, and paying attention to detail.
I am a focused and pragmatic team player with a track record of achieving maximum productivity, optimizing workflows, strengthening communication, and exceeding objectives. I am committed to ensuring high performance and delivering results consistently.
Furthermore, I am an adaptable leader who thrives in fast-paced environments and is accustomed to working under tight deadlines.
• Managed transport management software tailored for clients, overseeing operations to ensure end-to-end visibility and seamless logistics.
• Directed order management, vehicle tracking, and coordination with transporters and tracking companies to optimize delivery processes.
• Led cross-functional teams, identifying and resolving errors to enhance order accuracy and operational efficiency.
• Monitored shipment tracking and provided timely updates, ensuring delivery timelines were consistently met.
• Held regular client meetings to address operational challenges, analyze pending orders, and drive data-driven solutions.
• Collaboration with IT team to enhance operational dashboards, improving real-time performance tracking and visibility.
• Prepare and amend dashboards, compiling monthly dispatch and performance reports for senior management review.
• Managed billing processes by generating monthly invoices for clients based on shipments uploaded to OpenPort TMS.
• Efficiently planning, organizing, monitoring, and evaluating transportation services to ensure they are cost-effective and meet quality standards while staying on schedule and within budget.
• Strategically planning the deployment of third-party logistics (3PL) outsourcing and asset-based linehaul fleets, considering shipment volumes at each hub.
• Forecasting daily, monthly, and yearly shipment volumes for both express and overland divisions and executing inbound and outbound logistics accordingly.
• Developing contingency plans to guarantee timely pickup and delivery in case of breakdowns or accidents during transit.
• Identifying areas for improvement to enhance quality, service, and efficiency, particularly focusing on TCS Areas QSR (Quality, Service, and Reliability) and ensuring adherence to standard operating procedures (SOPs).
• Providing training and development opportunities to the operations workforce to ensure they are equipped to achieve on-time pickup and delivery targets.
• Procuring, aligning, and evaluating transport vendors to ensure they meet service level agreements (SLAs) and maintain high standards.
• Prepares MIS reports and performance review presentations to track and evaluate operational performance accurately.
• Plan and execute warehouse and logistics operations for export breakbulk, local bag, and loose cement dispatches, coordinating with sales, production, and packaging departments.
• Manage cement, clinker, fly-ash, and coal segment fleet compliance with laws, regulations, and HSE requirements.
• Drive cost efficiency by optimizing inventory, loading/unloading, and transport lead time.
• Ensure optimal resource utilization for facilities, equipment, and data systems.
• Maintain communication with customers, vendors, teams, and subcontractors.
• Recruit, supervise, coach, and train drivers and ground workforce.
• Monitor stock levels, inventory, and dispatch management.