概要

I have recently completed my Masters (MS-Project Management- 2015-2017) from COMSATS, Lahore. I graduated in Business Administration (BBA-Honors) from Kinnaird College for Women University., Lahore (2011-2015). During my studies, I availed various internship opportunities including a commercial bank and a hospital. I am also skilled at using Microsoft Office applications (Word, Excel PowerPoint).
As a recent graduate, I aspire to gain experience and apply my academic background in business administration and project management for the benefit of employer, and my own career development.

In addition to my academic enrollments, I have worked as a community service internee at Fatima Memorial Hospital for skill development activities of teachers in rural areas. I have also experienced branch banking operations of Faysal Bank, which included account opening, cash desk reconciliation, daily transactional banking, and customer service.

In the long run, I visualize myself committed towards developing my skills and competences as required. This vacancy has, therefore, immense career appeal. My rsum is attached for your kind perusal.

With assurance of my passion, and commitment towards diligence and responsibility required for this vacancy, I humbly request you to consider me for this role and provide me an opportunity for an interview.

Thank you and profound regards,

Yours Sincerely,
Mahwesh Javaid

Encl. Resume

工作经历

公司标识
Marketing & E-commerce Associate
Ausco-Tippitoes
Mar 2018 - 代表 | Lahore, Pakistan


Manage and lead E-commerce team.
Create and maintain in-stores and online business plan.
Research on promotional activities of different Brands.
Design calendar of online promotional campaigns and execute accordingly.
Drive the business process, analyze financial and operational results for further improvement.
Manage inventory and keep the company website up to date with the latest stock & imagery.
Keep the brand website update with new products & images to all platforms (Facebook shop, daraz, website)
Content writing/ Description of products w.r.t composition, design etc.
Ensure smooth working of E-commerce platform and constantly work to improve the customer experience.
Manage web development and courier service agency.
Designing & Executing Shoots by assisting other team members.
Collaborate with warehouse team to provide better customer service.
Responding to customer queries on social media, call queries, whatsapp, e-mails etc & resolving customer complaints.
Compiling, reporting and then taking measurements to improving the customer service process.
Daily fulfilment of orders and generating courier invoices so that orders can be dispatched.
Responsible for daily, monthly and yearly E-commerce reporting.
Provide detailed reporting on product trends, competitor’s trends with actionable data to support business development decision making process.
Other reasonable duties, as assigned.

公司标识
Customer Correspondent
Ausco-Tippitoes
Jan 2018 - 代表 | Lahore, Pakistan

• Responding to customer queries on social media.
Responding to customer call inquiries.
• Maintaining the database record of customer queries.
• Informing customers about their order delivery status
• Research on promotional activities of different Brands.
• Profiling of customer’s order record.
• Maintaining customer database
• Contacting customer’s if there is any issue with product.
• Calling customers on daily basis if there is order cancellation.
• Resolving customer complaints.
• Compiling, reporting and then taking measurements to improving the customer service
process

公司标识
Recruitment Executive-Intern
Kbs International
Oct 2017 - Nov 2017 | Lahore, Pakistan

• Responsible for handling complete life cycle of recruitment using different channels.
• Prepare job adverts, checking application form, short listing, interviewing and selecting candidates.
• Screening the candidates by resume shortlist, phone interview and personal interviews and background verification of the shortlisted candidates.
• Evaluate candidates on their skills, attitude and interest toward organization.
• Assist with the day to day operations of the HR Admin department.

公司标识
Event Organizer
Pakistan Expo Centre, Lahore
Jul 2017 - Oct 2017 | Lahore, Pakistan

Event branding & designing, Event décor and risk manager voluntarily worked in different events/exhibitions.

公司标识
Data Analyst
COMSATS Institute of Information Technology
Jun 2016 - Sep 2017 | Lahore, Pakistan

Acquire data and maintain databases, Identify, analyze results using statistical techniques, and interpret data through trends or patterns in complex data sets.

公司标识
Branch operations Internee
Faysal Bank Limited, Lahore
Jul 2014 - Aug 2014 | Lahore, Pakistan

Account Opening, Cheque deposit and clearance, Pay-order issuance process.

公司标识
Community Service Internee
2. Fatima Memorial Hospital, Lahore
Jul 2012 - Aug 2012 | Lahore, Pakistan

 Outreach event management for various health awareness campaigns of children,
 Training of teachers in outreach schools in basic IT skills,
 Taking histories of patients in different wards,
 Managing the hospital’s accounts registers

学历

COMSATS Institute of Information Technology
哲学硕士, Project Management‎
Project Management
Completed
2017
Kinnaird College for Women
学士, 工商管理学士学位, ‎
Business Administration
2015

技能

中级 content writer
中级 english
中级 Offline Marketing
初学者 Administrative Work
中级 Adminstration Knowledge
初学者 Basic technological knowledge
初学者 Blog Posting
初学者 Bookkeeping+
中级 Business & Commerce
中级 Business Analysis
中级 Call Center Representation
熟练 Client Contact
中级 Communications Development
初学者 computer work
中级 Conservation Awareness
初学者 Corporate HR Department
熟练 Customer Focus
中级 Customer Service Management
中级 Customer Service Operations
中级 Customer Services Oprations
熟练 Data Entry Skills
中级 Deadline Driven
中级 English for Specific Purposes
中级 Excellent in person skills
中级 Facebook Handling
初学者 Financial Statement Analysis+
中级 Flexability
初学者 Fluent in Speaking & Writing English
熟练 GRAPHS
中级 Haircut Consultation
初学者 Human Resource Planning
中级 Increasing Brand Recognition
中级 Inter-personal
中级 Knowledge of Spreadsheets
熟练 KPI Achievements
初学者 Leadership Development
熟练 Madical Writing
中级 Meet Deadlines
熟练 Microsoft Word
熟练 Multi Tasking
熟练 Multitask Oriented Experts
中级 Negotiations
熟练 Official Assignments
中级 Operations Process Improvement
熟练 Operations Responsibilies
熟练 PDF
熟练 Presentation Skills
初学者 Project Management
中级 Public Relations
中级 Pursuing News Stories

语言

中级 英语