概要

Responsible and dependable Support Executive with 4 years progressive experience with different companies across different countries. Highly skilled in responding to customers, Customer and technical support, managing their accounts, performing office support duties, providing information to the public, receiving payments and addressing customer complaints. Efficiently work independently as well as collaboratively.

项目

The Prime Design Group

工作经历

公司标识
Linguist Executive
Empire Group UK
Sep 2019 - 代表 | Islamabad, Pakistan


Assert with Linguists in the UK who come from all walks of different backgrounds, cultures, and ethnicities.
Maintain detailed and accurate records/data entry, on CRM.
Resolve any issues/queries and general day-to-day support.
Identifying linguist needs, clarify information, research every issue, and providing solutions.
Monitor performance in conjunction with personal goals and business objectives.

公司标识
Verification Officer
Safa Worldwide Pvt Ltd
Jan 2018 - Sep 2018 | Islamabad, Pakistan

Responsibilities / Accomplishments:

• Deals with UK People
• Provides them SIM Mobile Contract of Different Packages
• Work in Sales department of UK Mobile Network ( O2 )

公司标识
Executive
Axact
Nov 2017 - Jan 2018 | Islamabad, Pakistan

Responsibilities / Accomplishments:
• Deals with Middle East People
• Enroll them with the US online Universities for Higher Education
• Work in Sales department of Axact Business Unit

公司标识
CSR, Verification Officer
Safa Worldwide Pvt Ltd
Oct 2016 - Nov 2017 | Rawalpindi, Pakistan

Responsibilities / Accomplishments:
• Deals with UK People
• Provides them SIM Mobile Contract of Different Packages
• Work in Sales department of UK Mobile Network ( O2 )

公司标识
Customer Service (CSR)
Xperient Pvt Ltd
Jan 2016 - Sep 2016 | Rawalpindi, Pakistan

Responsibilities / Accomplishments:
• Deals with Australian People
• Provides them accommodation in 3to 5 Star Properties
• Work in Sales department of Australian Holidays Company

学历

University of the Punjab
学士, 艺术学士, B.A (Arts)‎
Journalism, Political Science
CGPA 3.0/4
2019
Punjab College of Commerce Rwp Cantt 661
中级/A级, 理学院(工程预科), FSC Pre Eng‎
Chemistry, Mathematics, Physics
2015

技能

熟练 After Sales Skills
初学者 Asset Management
中级 B2B Business Development
熟练 Bookings Management
熟练 Bossiness Development Strategies
中级 Branch Support.
中级 Business Development Strategies
中级 C Level Executive Support
熟练 Call Centre
中级 Call Centre Agent
中级 Clain Management
中级 Client Deaaling
熟练 Closing Abilities
熟练 Commun ication Skills
熟练 Configuration Knowledge
熟练 Conservation Awareness
中级 Content Writing
熟练 Coordination Skilla
初学者 Corporate Sales Presentations
熟练 Customer Acquisition Skills
熟练 Customer Focus
熟练 Customer Relation Management
中级 Customer Satisfaction Management
熟练 Customer Service
中级 Data Analysis
中级 Data Sorting
熟练 Database Impact
熟练 Database Management 
熟练 Dental Equipment Knowledge
熟练 eCommerce Account Handling
中级 Electrical Procedures
熟练 Email Writing
熟练 Equipment Handling
熟练 Event Marketing Strategies
中级 Fleet Management 
熟练 Fluent in Engslish
中级 Information Technology Strategies
熟练 IT Products Knowledge
中级 IT Support Responsibilities
熟练 Japanese and Korean Language Proficiency
中级 Knowledge of MS Access
熟练 Knowledge Of Purchase
中级 Lead Generation
初学者 Legal Affairs Management
熟练 Marketing Stratergies
熟练 Marketing Skills
中级 Microsoft Applications Command
中级 MS Excel
中级 MS Office & In Page
中级 Multitasking Skills

语言

熟练 乌尔都语
熟练 英语