خلاصہ

I am a highly motivated and results-driven professional with a proven track record of success in various industries, including telecom customer services, warehouse and logistics, and project management. I am seeking a challenging and rewarding career opportunity where I can leverage my skills and expertise to make a significant impact on an organization\'s success./p
pMy career objective is to continue to develop and enhance my skills and knowledge in order to excel in a leadership role within a dynamic and innovative company. I am committed to driving growth and profitability through strategic planning, effective team management, and a customer-centric approach./p
pI thrive in fast-paced and collaborative environments, and I am dedicated to continuously improving processes and delivering exceptional results. I am confident that my combination of experience, adaptability, and strong work ethic make me a valuable asset to any organization. I am eager to contribute my talents and passion to a company that values excellence and offers opportunities for professional growth.

تجربہ

کمپنی کا لوگو
Team Lead - Order Management and Logistics Operations
Daraz.pk
اکتوبر ۲۰۱۸ - موجودہ | Islamabad, Pakistan

divpstrongORDER MANAGEMENT OPERATIONS:/strong/p
pOverseeing daily B2B and B2C Order Fulfilment activities./p
p/p

pManaging the order processing cycle, including order receipt, order confirmation, and order shipment./p
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pMonitoring order status and resolves any issues related to order fulfillment, such as backorders or delivery delays./p
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pProviding data-backed and actionable updates to Senior Management to improve Order Fulfilment SLAs./p
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pResponsible for regularly reporting of orders inflow./p
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pDeveloping standard operating procedures (SOPs) for Inventory Control, Logistics Management, and Order Fulfilment to meet operational goals./p
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pWeekly reports on multiple Fulfilment and Performance KPIs./p
p/p

pstrongLOGISTICS AND SUPPLY CHAIN:/strong/p

pDeveloping inventory management policies and procedures to ensure that the company has the right level of inventory to meet customer demand while minimizing holding costs and obsolescence./p
p/p
pEnsuring that customers receive their orders on time and in good condition, handling customer inquiries and complaints, and managing customer relationships./p
p/p
pAnalyzing logistics and supply chain performance data to identify areas for improvement and cost reduction, and implementing measures to improve performance./p
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pManaging a team of logistics and supply chain professionals, providing guidance and direction to ensure that the team achieves its objectives./p
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pstrongADDITIONAL RESPONSIBILITIES:/strong/p

p•   Maintaining 5S standards and Health and Safety, Hygiene and Security protocols in the work environment of the warehouse./p
p•   Conducting regular audits to ensure that the system is functioning as intended, training new team members on the 5S methodology, and identifying opportunities for continuous improvement./p
p•   Scheduling job interviews and assisting in interview process./p
p•   Supervise, coach and train warehouse workforce./p
 /div

تعلیم

University of Karachi
بیچلرز, , B.Com‎
Management Accounting
فی صد 67%
2010

پیشہ ورانہ مہارتیں

ماہر CRM
متوسط Customer Service Certification (CBP)
متوسط E-Commerce
ماہر Accoount Management
متوسط Admin Assistantce
متوسط Analytical Skills
ماہر Aseptic Technique Knowledge
متوسط  Talent Acquisition
ابتدائی Compensation Benefit
متوسط Composition Knowledge
ماہر Computer Knowledge
متوسط Configuring Software
ماہر Conservation Awareness
متوسط Customer Service =
ماہر Customer Service Skills
ماہر Data Comparison
متوسط Fleet Management
متوسط Fluenct In English
متوسط Fluent In English and
ماہر Good Communication & Written Skill
متوسط Handling Assignments
متوسط HR Policies Command
متوسط Human Recource Management
ماہر Logistics Support
متوسط Mobile Banking
ماہر Operations Management
متوسط Operations Tasks Management
متوسط Oral Written and Communication Skills
ابتدائی Payroll Services
ماہر Polished Communications Skills
ماہر Proficiency in English and Urdu.
متوسط Proficient typing skill
ماہر Quality Standards Maintenance
ماہر Record keeping
ماہر Records Management
متوسط Relations Management
متوسط Schedule Appointment
ماہر Security Principles
ماہر Supply Chain Management
متوسط Supply Chain Optimization
ماہر Team Management
ماہر Typing
ماہر Typing Speed Should be 40 words per minute

زبانیں

ماہر انگریزی
ماہر اردو

Asad آپکے جاننے والے

Ambreen Shaban
Fomark Media