• Develop relationships and grow sales with existing customers.
• Motivate and guide the team to ensure best output from them
• Monitor customer, market and competitor activity and provide feedback to higher management
• Conduct corporate visits & generate corporate sales leads
• Oversee pre-sales solution designing
• Follow-up/entertain sales until the completion of deployment with all technical aspects.
• Ensure achievement of assigned new Sales and Retention targets.
• Oversee existing campaigns to grow key accounts.
• Address client concerns and ensure the resolution of issues in a timely manner.
• Delivering on-going market analysis and assessment of competitors.
• Retain accounts through the development of strong relationships with key decision makers.
• Liaise between the technical team and clients, as well as senior management.

Pre / Post sales support to corporate customer regarding technical and financial issues
Maintaining Customer Relationship Management with corporate customers.
Confer with potential customers regarding their services needs and advise customers on types of solution available.
Sales and support of Corporate Network Services.
Prospect identification
Qualification of the prospect
Sales closing
Involve in commissioning of services at client’s location
Weekly reports to Senior Manager Sales

• Answering and respond to the customer technical queries and Coordination with Vendor for Site Testing of services
• Procurement of upgrades firmware.
• Monitoring of Upstream/ Metro-ring /infrastructure through MRTG Cacti based graph and Coordination with concern Team. .
• Configuration of L2 and L3 link on switches and routers
• BGP Configuration and providing support for Client end devices.
• Advertising/De-advertising IP Prefixes over upstream
• Activation/ Suspend/Termination of circuits instruct by CSD. .
• GPON consumer / cooperate level configuration and delivering support to field access team
• Maintaining record details

• Designing Networking Solutions for Customer
• Commercial negotiation with last mile partner for the customer circuit
• Survey of network at client sites and link budgeting of fibre.
• Link rectification in coordination with LMP for our customer.
• Managing Team at fault site to troubleshooting.
• Providing Assistance at pop for access permission.
• Designing and deployment for Metro POPs
• Maintaining Record of Equipment Inventory.
• Equipment replacement activity at client and POP end.
• Fiber Patching at POP and tagging to manage link.
• Point to Point testing of link for fault and troubleshooting purpose.
• Plaza DATA Centre manages and facilitate vendor as support
• Planning and arranging rack space for new equipment deployment.
• SDH/Router/Switch Card replacement activity
• Assisted in deployment of GPON project with concerned Team
• Deployment of fiber and coordination with last mile teams

Training Engineer, maintenance activity of BSS