概要

My job responsibilities as a Restaurant General Manager included:

• Establishes restaurant business plan by surveying restaurant demand; conferring with people in the community; identifying and evaluating competitors; preparing financial, marketing, and sales projections, analyses, and estimates.
• Meets restaurant financial objectives by developing financing; establishing banking relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks.
• Attracts patrons by developing and implementing marketing, advertising, public and community relations programs; evaluating program results; identifying and tracking changing demands.
• Controls purchases and inventory by meeting with account manager; negotiating prices and contracts; developing preferred supplier lists; reviewing and evaluating usage reports; analyzing variances; taking corrective actions.
• Maintains operations by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
• Maintains patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Accomplishes restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining management staff; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining

项目

Operations

工作经历

公司标识
General Manager
Black&Brown
Aug 2020 - 代表 | Hyderabad, Pakistan

Managing sales, staff,stock control variance and wastage

公司标识
Supervisor
NRSP
Mar 2019 - Jun 2019 | Hyderabad, Pakistan

NSER project

公司标识
Restaurant General Manager
Burger King Pakistan
Dec 2016 - Jan 2019 | Hyderabad, Pakistan

* Training and supervising staff
* promoting and marketing the business
* overseeing stock levels
* ordering supplies
*handling customer enquiries and complaints
* taking reservations
*greeting and advising customers
*problem solving
*preparing and presenting staffing/sales reports
*keeping statistical and financial records

公司标识
Supervisor
Jumeirah Trading company limited ( Baskin Robbins)
Jan 2013 - Oct 2016 | Dammam, Saudi Arabia

* Maintained a clean work environment; performed closing and opening duties
& Promoted the brand and offered positive customer service
* Explained local ingredient sources, the importance of sustainability, and product nutritional information with a focus on gluten-free and dairy-free foods.
* Provided many forms of customer service
* Utilized POS systems to perform financial transactions
* Maintained store cleanliness and appearance
* Assisted in food preparation and storage

学历

Burger King, Pakistan
证书, Foundation of Shift Management‎
Health and Hospital Management
Completed
2017
University of Sindh
硕士, 艺术硕士学位, M.AEconomics‎
所占比重 49%
2013

技能

熟练 Branch Accounting
初学者 Branch Administration
熟练 Branch Operation
熟练 Call Handling
熟练 Customer Services
中级 Data Entry Operations
初学者 Inventory Valuation
中级 Microsoft Excel
中级 Microsoft Word
中级 Pursuing News Stories
中级 Reciptionist Duties
熟练 Retail Operations
熟练 Retail Sales
熟练 Sales Ability
熟练 Task Oriented
熟练 Team Building
熟练 Team Management
熟练 Telecom Giant
熟练 XRay Equipment Maintenance

语言

熟练 英语
熟练 俾路支语
熟练 Saraiki
熟练 信德语
中级 阿拉伯语
熟练 乌尔都语