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概要
Currently I am working in Gul Zada Groups of Travels as Office Assistent, my responsibilites include
Answer customer inquiries via phone, email, and in-person
Direct customers to online resources
Update customer records in the system, including notes about interactions
Pitch ideas for improving customer care
Create and maintain reports about customer interactions
Attend weekly staff meetings
Participate in team-building activities
Develop a rapport with customers
Encourage customers to complete surveys
Make recommendations to management to improve customer experience
项目
工作经历
Accountant
Handling incoming calls and other communications.
Managing filing system.
Recording information as needed.
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, and word processing.
Helping organize and maintain office common areas.
Performing general office clerk duties and errands.
Organizing travel by booking accommodation and reservation needs as required.
Coordinating events as necessary.
Maintaining supply inventory.
Maintaining office equipment as needed.
Aiding with client reception as needed.
Experience as a virtual assistant.
Creating, maintaining, and entering information into databases.
