概要

Worked in Inbound/Outbound both U.S & U.K Campaigns.
Cold Calling Experience/Live Chat Support Experience/
Quality Assurance Experience/Q.A Coordinator Experience/Trainor/Feedback/Coaching Sessions Experience.
Simply Can do Attitude. If you have the right place for Working.

项目

Ocean Bounty

工作经历

公司标识
Q.A (Quality Analyst)
Systems
Apr 2018 - 代表 | Lahore, Pakistan

Currently Working As a Q.A Officer.

公司标识
Medical Billing Officer
Hardstone Enterprises
Oct 2017 - Apr 2018 | Lahore, Pakistan

Worked as a Medical Billing Officer for Sypore Billing Company.
Main task is to call and in touch with several famous health insurance companies. Discuss the U.S Citizens Health Records/Labortries Test/claims approval/AR/Eligibilty/Claim status

公司标识
Eco Energy Consultant
Future Now (Pvt) Limited
Jan 2016 - Oct 2017 | Lahore, Pakistan

Eco Energy its a leading HVAC equipments selling company in Canada. I am hired to give consultancy to our clients that how they can get free assesment, how they are able to qualify for a brand new equipment and equipment upgrades at no additional or extra cost.

公司标识
CRO (Customer Relationship Officer)
TransData International
Jul 2014 - Dec 2015 | Lahore, Pakistan

I worked in transdata for Yellow Pages Directory. We have to update the directory on daliy basis by contacting the Yellow Pages Contacts, that if the contact is still valid or not.

公司标识
Q.A (Quality Assurance)
MindBridge
Jan 2013 - Aug 2014 | Lahore, Pakistan

I was hired in MindBridge as a Q.A officer for Rewards Hotline Project. I used to monitor the sales calls, monitor the agents on live calls, mark quality as per the given SOP.

公司标识
CSR (Customer Service Represantative)
Liquid Printer Inc.
Jan 2009 - Dec 2012 | Lahore, Pakistan

Liquid Printer, its an online printing and packaging company. Which deliver quality products e.g Cardboard custom boxes to U.S & U.K clients.

学历

University of the Punjab
学士, 艺术学士, B.A‎
English
等级 A
2014
University of the Punjab
中级/A级, 理学院(工程预科), F.S.c‎
Mathematics, Physics, Chemistry
等级 A
2009
BISE
大学入学/0级, 科学, matric‎
Physics, Chemistry, Computer Science
等级 A
2007

技能

熟练 Committed Customer Services
熟练 Customer Service Operations
熟练 Energetic
熟练 Expert Systems
熟练 Fluent English speaker
熟练 Haircut Consultation
熟练 Software Quality Management
熟练 Telophone Operations
熟练 U.S & U.K Inbound/Outbound Campaigns

语言

熟练 乌尔都语
熟练 英语

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