We are looking for a Control Room Operator / Customer / Employees Service Agent 

*English is Mandatory for this Job 

Preference would be given to someone if he/she has provided services to international organizations such as previously worked in a call center etc.

Duties and responsibilities:

  • Handle incoming calls
  • Monitor Control Room Systems
  • Provide customer service when called upon to do so
  • Handle crisis and emergencies calmly and with confidence
  • Ensure all safety and emergency procedures are followed
  • CCTV monitoring
  • Scheduling staff and updating the system
  • Collects information and data, creates and provides reports, and maintains effective communications with a wide variety of stakeholders
  • Performs data entry in a timely, accurate, and inclusive manner
  • Liaises with employees and vendors in a helpful, cordial, and proactive manner
  • Participates in departmental meetings as required
  • Communicate concerns, process improvement ideas, or other opportunities for improvement to the Supervisor
  • Performs other duties as required
  • Support other departments when required.

工作详细内容

全部职位:
2 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
资深专业人员
经验:
1年 - 5年
在之前申请:
Apr 12, 2024
发布日期:
Mar 11, 2024

PGFM Services

· 1-10 员工 - 费萨拉巴德

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