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ServiceNow ITOM Architect

Ripton Solutions

多个城市，巴基斯坦

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发布 Apr 06, 2021 1 查看

PKR. 100,000 - 200,000/Month

We are looking for ServiceNOW ITOM Architect or an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers.

Required Skills:

The Cloud Program required a ServiceNow discovery resource.
The ServiceNow Discovery Resource is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing automated discovery and other data import methods.
You will be primarily responsible for configuring and implementing the automated CMDB population and reconciliation processes for the cloud program, but will also provide support for other ITSM process integration.

Primary Duties and Responsibilities:

Enable tracking of cloud/virtual inventory
Manages and improves ServiceNow Discovery and ServiceNow Services Mapping for cloud inventory
Provides governance to ensure the integrity of the Configuration Management Database
Designs enhancements/improvements for the maturity of the CMDB and Configuration Management process and translates them into business requirements
Define configuration items and classes, their attributes, data collection, and governance that are important to support other ITSM modules and business objectives
Build and support integrations with data sources other than ServiceNow Discovery
Setup and administration of MID servers if needed
Add/update/remove Discovery credentials
Create/update/remove Discovery ranges and schedules
Monitor CMDB health and resolve conflicts between data sources. Interpret Discovery logs and data to diagnose issues.
Define identification and reconciliation rules Create/update/remove identification and reconciliation rules

Location: Remote

Timings: 8.30AMto 5PM EST (5.30PM-2AM) PST.

Salary: Starting from 100K+