Company Description:
We are a professional services firm specializing in providing tailored customization services for CRM platforms. As part of our growth strategy, we are expanding our team to offer customization services for Microsoft Dynamics 365. Our primary focus is on Dynamics 365 Sales and Marketing solutions, with Service solutions being of secondary importance. We are seeking a skilled professional with expertise in client relationship building to join our team and contribute to our expansion in the Dynamics 365 ecosystem.
Job Description:
As a Solution Architect specializing in Microsoft Dynamics 365 Sales, Marketing, and Service solutions, you will play a vital role in designing and implementing customized business solutions for our clients. Your proficiency in Dynamics 365 and Power Platform will be instrumental in delivering successful implementations that align with clients' sales, marketing, and customer service requirements. Collaborating closely with clients and project teams, you will ensure projects are delivered efficiently and within the specified timeline.
Responsibilities:
- Lead end-to-end implementations of Dynamics 365 CRM, encompassing discovery, definition, development, testing, and deployment phases.
- Act as the primary point of contact for clients throughout the project lifecycle, overseeing issue management and risk mitigation, while ensuring on-time and within-budget project delivery.
- Conduct discovery meetings and solution modeling sessions to accurately capture clients' sales, marketing, and customer service requirements.
- Develop and thoroughly test custom workflows, entities, objects, and attributes within Dynamics 365 applications.
- Provide support for third-party products and add-ons to enhance the functionality of Dynamics 365.
- Prepare comprehensive specifications for customizations, integrations, reporting, and data migration activities.
Functional/Technical Skills:
- Possess 3-5 years of Solution Architect experience with Dynamics 365 and Power Platform.
- Demonstrate a strong command of Dynamics 365 Sales, Customer Service, and Marketing capabilities.
- Exhibit familiarity with widely-used application platforms, development tools, and industry best practices.
- Showcase a minimum of 5 years of experience in successfully implementing business solutions using Dynamics 365 applications.
- Display proficiency in creating specifications for customizations, integrations, reporting, and data migration tasks.
Soft Skills:
- Exhibit a strong drive to lead Dynamics CRM implementations and achieve successful outcomes.
- Demonstrate exceptional client management abilities, serving as the primary point of contact for clients.
- Possess effective problem-solving skills and adeptness in managing project risks.
- Display excellent communication and interpersonal skills.
Supervisor’s gender:
Percentage of female coworkers:
Rolus Tech consists of a team of highly qualified and dedicated individuals with an interestingly proficient mix of professional backgrounds. As business enterprises around the world recognize the importance for incorporating CRM software into their operations for achieving maximum employee productivity and complete customer satisfaction, the demand for Sugar CRM expands globally. Observing the rise in demand for Sugar CRM allowed us to identify a niche in the market for providing Implementation Consultancy, Customization and Support services to users. After obtaining higher education qualifications from some of the best academic and research institutions in the United Kingdom, We decided to pursue respective careers in the global IT industry. It was not long before we realized the immense scope of opportunities that existed in the global market for providing Web based Solutions. As a result, we opted to choose the entrepreneurial path towards providing affective web based solutions to an international customer base. While interacting with clients from different parts of the world we realized the importance for Customer Relationship Management (CRM) software. Therefore, apart from providing complete Web Based Solutions and Dedicated Resources, we now specialize in providing complete Sugar CRM solutions to an international clientele.
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