Sales / Customer Support Executive

ROZEE.PK

多个城市，巴基斯坦

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发布 Jun 30, 2025 784 查看 Report Job

1. Sales & New Client Acquisition

Prospect & convert potential clients through calls, emails, meetings, and social media in the four languages.
Pitch services effectively, tailoring messages to each linguistic and cultural context.
Manage full sales cycles: lead generation → proposal development → contract negotiation → deal closing
Track pipeline in CRM, forecast revenue, and report performance.

2. Customer Support & Relationship Management

Act as the go-to contact for existing clients, responding to questions and resolving issues via phone, chat, or email in any of the four languages.
Ensure customer satisfaction, track inquiries, escalate complex issues, and follow up until resolution.
Maintain accurate CRM records—update client profiles, interactions, outcomes, and feedback.

3. Onboarding New Clients

Conduct kickoff meetings to understand client needs, align expectations, and outline action plans—delivering in the client’s preferred language.
Guide clients through implementation: paperwork, account setup, system demos, and training sessions.
Monitor onboarding progress, preemptively address challenges, and ensure a successful handover.

4. Collaboration & Insights

Work closely with Sales, Operations, Product, and Marketing teams to deliver cohesive client experiences.
Share insights on language-specific client needs and cultural nuances to shape product offerings.
Support development of multilingual marketing materials and FAQs.

技能

English Language Learner Korean Language Arabic Language Command

工作详细内容

全部职位:

1 发布

工作时间:

早班

工作类型:

全职/长期工

部门:

Call Center

工作地址:

伊斯兰堡, 卡拉奇, 拉合尔, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

2年 - 3年

在之前申请:

Jul 31, 2025

发布日期:

Jun 30, 2025

Rozee is Pakistan's # 1 online job site which connects talent with opportunity. Rozee provides services to job seekers and employers by providing them one platform for job searching and hiring, respectively. As Pakistan's largest online recruitment platform, it is used by over 100,000 employers and 9.5 million professionals. Since its inception, Rozee's platform has facilitated over 1 million job placements and has the largest database of searchable CV's in Pakistan.