Brief description of the job:

·  Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

·  Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

·  Follow up to ensure that appropriate actions were taken on customers’ requests.

·  Refer unresolved customer grievances or special requests to designated departments for further investigation.

Skills & Abilities:

·  Possess Knowledge of Call Centre Operations

·  Must be flexible to work in shifts

·  Excellent communication skills

Perks: Permanent Employment Status, & Overtime provided, Internal Job Posting, Annual Leaves, Leaves Encashment, Referral Bonus

工作详细内容

全部职位:
10 发布
工作时间:
早班
工作类型:
工作地址:
性别:
没有偏好
年龄:
18 - 30 年
最低学历:
中级/A级
职位等级:
实� 生/学生
经验:
少于1年 - 5年
在之前申请:
Jan 30, 2017
发布日期:
Jan 09, 2017

SAFA Worldwide Pvt Ltd

· 1-10 员工 - 卡拉奇

pSafa Worldwide is a company that specializes in data aggregation and lead generation. Using proprietary software it enables companies to target consumers whose behavior will ultimately trigger a purchase, even if that purchase is in another market sector./p

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