。该工作已被公司管理人员暂停申请，不再接受简历投递

Customer Support Executive - French

SDS IT

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PKR. 60,000 - 100,000/Month

In this role, you will be supporting our French speacking clients based in Canada.
You should have a candid personality and should be up for following responsibilities:I.
Effectively manage high traffic incoming calls and customer service inquiries for French speaking clients
II. Identify customer needs to ensure timely response and customer satisfaction
III. Provide accurate, valid and complete information by using pertinent tools and methods
IV. Effectively handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
V. Maintain records of customer interactions, process customer accounts, and file documents
VI. Effectively follow communication procedures, guidelines, and policies, as defined by the management
VII. Other duties as may arise from time to time and as may be assigned to the employee.
We are an Associate Company of PayActiv - A Certified B Corp.
We are growing business, and are on-boarding new customers and employees.