• Cab Call Experts seeks services of CSR / Customer Service Representative who will act as a liaison, book cab rides for passengers, provide related information and resolve any emerging problems that our customers might face with accuracy and efficiency.
  • We are looking for best CSRs excited to help customers, are patient, empathetic and passionately communicative.
  • A CSR will have to put themselves in their customers shoes and advocate for them when necessary.
  • The CSR will gather customer feedback for the business.
  • We seek such personnels who are confident at troubleshooting and investigate if they dont have enough information to resolve customer complaints.
  • Good rates of pay for suitable applicants.
  • Evening and Weekend Shifts available.

Main Duties:

  • Dealing with Taxi bookings & queries
  • Dealing with corporate and cash clients
  • Dealing with complaints
  • Any Ad-hoc duties that have been passed to you by a Manager
  • Pro-active approach to your and your colleagues work

Skills and Experience required:

  • Experienced working in a call centre
  • Experience with using booking software
  • Professional and courteous manner
  • Excellent communication skills

工作详细内容

全部职位:
1 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
最低学历:
学士
职位等级:
入门级
经验:
� 经验 - 少于1年
在之前申请:
Sep 01, 2021
发布日期:
Aug 10, 2021

Shaikh Enterprises

· 1-10 员工 - 瓦赫

We are a sister company to a UK based taxi firm.

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