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Customer Services Representative (Inbound)

Inbound INC Communications is a Direct TV USA-based company engaged in manufacturing and selling a number of brands in sports Apparel and related products. We are seeking a new and experienced agent Customer Services Representative to join our team. To be successful in this position, you’ll be a self-starter, capable of researching, writing communication in excellent English.

A package competitive to the market will be offered.

Responsibilities:

• Be responsible for the uploading of new products, ensuring deadlines are met by completing uploads on a weekly basis and making sure product specs are provided on time.

• Deliver best-in-class customer experience to provide the customer with relevant information, advice, and conversion opportunities.

• Day to day management of the Record, and Strong Command over Spoken-English with having good American or British Accent

• Owning client relationships and having strong communication with clients and other team members

• Event coverage.

• Directing or performing Report updates.

Requirements:

• Bachelors/master’s degree with minimum 6 months to 2years experience in a similar role.

• Hands-on experience in managing and maintaining portals.

• Knowledgeable of the space that includes marketing strategies, product development.

• Competitive strategies, consumer research, industry trends, and usability best practices.

Perks :