发布 Apr 23, 2019 4 查看
VIDIZMO is a Microsoft Gold Applications & Cloud Partner, recognized Gartner Magic Quadrant for Enterprise Video Content Management.
We provide cutting-edge technology solutions for Fortune 500 companies across the globe. To maintain the best customer experience with our product, service, and support, we are looking to hire highly qualified, dedicated, and self-motivated candidates who can help us further our business mission i.e. to deliver highly innovative technology solutions while always putting our customers first.
We are currently looking to hire 'IT Product Support Engineer'. An ideal candidate is responsible to design, deploy, manage, maintain & monitor on-premises, cloud and hybrid systems/infrastructure with Level 1 and Level 2 support.
Candidate will be responsible for:
Job Description:
• Solving technical product issues of our customers, resellers & personnel's & communicate directly with them using the phone, ticketing system & remote tools.
• Develop & maintain expert knowledge of the VIDIZMO (www.vidizmo.com) product suite
• Educate users on all functions and features of VIDIZMO product line
• Keeping customers happy with prompt responses & excellent communication.
• Reporting product issues to development
• Support delivery and implementation services as necessary.
Required Skills:
• Strong hands-on experience in IT Systems, Cloud, Scripting
• Experience with Windows environments, Web servers, Databases and core infrastructure systems.
• Software Development, DevOps background Preferred
• Strong networking skills such as DNS, TCP/UDP, Firewall, Routers, Unicast/Multicast.
• Self-starter with fluent English speaking.
Preferred skills:
Managing and scaling complex SaaS or Cloud environment, Scripting, DSC, Knowledge or certifications in cloud operations & Microsoft Azure, or working with Streaming technologies..
Experience: 1-2 years in System & network Administration & Tier 1,2 support etc.
Softech World Wide
pSoftech Worldwide is one of leading businesses to hold the Gold Competency in Cloud Solutions and Application Development. Gold competencies by Softech WorldWide is a significant proof of our practice using Microsoft technologies to solve business queries. Softech’s Partnership with Microsoft strengthens our technical influence and capability to deliver solutions. Culture: Life at Softech Worldwide LLC comprises of friendly colleagues, interesting tasks, and an opportunity to learn every day. SWW believes that great companies are built upon a foundation of valuable assets, so We love to work with personalities who want to be a part of the future, and need a workforce who believe that what they do today will shape the future. Our Values: The principles that lead our work include: Trust: Willingness to rely on each other actions. Integrity: Honest and ethical Empowerment: Empowered to do your job in your way. Innovation: Constantly seeking to improve through new ideas and innovation. Why work with US? We are working with Fortune 500 companies and Creating extremely impactful enterprise live & on-demand video delivery suite “VIDIZMO” which is recently named as Challenger in Gartner Magic Quadrant 2016 for Enterprise Video Content Management System. This progression is due to notable developments in technology sophistication and innovation that allows us to deliver secure, scalable and differentiated solutions to cater dynamic global enterprise video streaming and digital media needs. We are working on Microsoft latest tools and technologies such as .NET, MVC, WCF; Web technologies and frameworks including CSS, HTML5, JavaScript, JQuery, Bootstrap, Angular JS 2.0, ASP.NET/ASP.NET MVC, Streaming protocols RTMP, RTSP, HLS, Multicast; servers/technologies such as Wowza, Flash, Windows Media Server, FFmpeg server, Azure Media Services, encoders/transcoders (cloud or local)./p
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