发布 Oct 04, 2016 30 查看
- Responsible supporting infrastructure technology implementations in Technology Support Services
- Installing and configuring hardware and different software products as per project requirement
- Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support
- Maintaining software applications, operating systems and regular maintenance.
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Follow proper call log procedure
- 24*7 availability to support in house and client infrastructure
- Timely/Swift response to supervisor and client
- To provide/deliver trainings to corporate clients
- Should complete all required trainings & certification assigned by supervisor with in given date.
- Complete all project documentation in time and submit it to manager
- Any other duties (Technical/Non-Technical) as assigned by management
- Must be ready and willing to commit to continuous education, certification and self-improvement.
Skills Required:
- Experience working in Huawei ,Juniper and Cisco Technologies is mandatory
- Huawei + Juniper + Cisco Certifications i.e. JNCIA/JNCIS/HCNA/HCNP in routing switching & security, are required.
Key Performance Indicators:
- Must have 2-5 Year field experience in networks.
- Must know about latest technologies.
- Must be able to work under pressure.
- Energetic & quick responsive.
- Must be able to work in difficult environments at client end.
- Must be Technically strong.
- Ensure 24/7 availability in-house/onsite
- Ensure tasks assigned by supervisors should be completed in good manner and within specified time.
- Communication Skills
- Timely completion of Trainings & certification assigned by supervisor
- Ability to work well with others, as well as independently
- Ensure to follow proper call log procedures
Techaccess Pakistan Private Limited
Techaccess is Regional System Integrator, delivering intelligent business solutions, technical support and a diverse range of IT services to Our Clients. With offices in Pakistan, U.A.E and Africa, Techaccess adds consummate business value to industries through Consulting, IT Infrastructure and Enterprise Management. Over a decade of experience and having been certified from the ISO 9001:2008 Standard, makes us optimally equipped to provide effective solutions with comprehensive consolidation. Techaccess provides clients with the information they require to support their strategic IT decision making. Detailed technical advice and knowledge is provided through our team of highly qualified IT specialists and consultants. Our customers range from small, fast-moving organizations, through to large nationwide corporations, each with an individual set of needs and objectives. We have successfully completed and are maintaining mission-critical projects in Government, Telecommunications, Defense, Oil and Gas, Banks and Financial Institutes and other important sectors in Pakistan. Our successes mirror our ambition and we pride ourselves on the manner in which we manage both our customer and business partner relationships. Our future is based upon our ability to adapt to technological change and to appreciate our customer’s needs.
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