发布 Feb 03, 2021 4 查看
- Excellent knowledge in Contact Center Solutions (Cisco, Avaya, Open Source)
- Provision availability, reliability and performance of Network.
- Provide technical support for telecommunication equipment & assure adequate connectivity to the network (voice and data)
- To oversee the access points, IP Telephony, PBX and other hardware set-ups
- Knowledge of IVR, ACD & CTI along with Integrations
- Having good knowledge of VoIP Protocols & Collaboration Systems
- Ability to set up a secure network of voice system by launching and enforcing global access control policies
- Perform analysis on trunk utility and optimize IP and PBX Communication server for capacity building.
- Follow change and configuration management process.
- Work for proactive measures with the objective of near zero down time.
- Supervise and work to Install, configure and monitor routers, switches, and security appliances.
- Manage WAN, LAN, Wi-Fi networks across TMFB offices.
- Deploy and manage NMS and conduct trend analysis for required parameters
- Ensure system alerts for proactively addressing the issues
- Oversee and work on documentation with regular updates.
- Ensure up time, response time and security of networks.
- Monitor server system logs including routers, firewalls, IDs and NMS
- Timely test backups, Business Continuity Planning and Disaster recovery Planning
Telenor Microfinance Bank
pstrongOverview/strong/ppTelenor Microfinance Bank Limited is jointly owned by Telenor Group, the leading telecommunications company across Scandinavia and Asia with 174 million customers, and Ant Financial, the operator of the world's leading payment and lifestyle platform Alipay that's also an affiliate company of Alibaba Group. It is the first scheduled microfinance bank of Pakistan that provides a range of innovative banking solutions./ppTelenor Microfinance Bank created history in 2009, when it launched Easypaisa, Pakistan’s first branchless banking platform and the country’s only GSMA mobile money certified service. With the largest footprint in the country, Easypaisa has since then evolved into a digital lifestyle enabler which is leading the fintech revolution in Pakistan./ppMotivated by its strongvision of ‘transforming the financial landscape of the country’/strong, Telenor Microfinance Bank is on stronga mission to provide ‘instant access to convenient digital financial services’/strong that benefits the people of Pakistan. Telenor Microfinance Bank is empowering people to truly adopt the digital way of life./pp /ppstrongOur Values:/strong/pp• Customer First./pp• Create Together./pp• Keep Promises./pp• Be Respectful./p
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