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IT Network Support Engineer

Thobson Technologies Pvt Limited

卡拉奇，巴基斯坦

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发布 Jul 01, 2022 816 查看

IT NETWORK SUPPORT ENGINEER:

Looking forward to hire IT Network Support Engineer! The ideal candidate will have to deal with day-to-day challenges on a various platforms, connectivity and integration of varied platforms and challenges assigned to him.

IT/System/Network SUPPORT ENGINEER:

Will spend considerable time indoor for communicating online with customers and handle queries over phone and using Remote Sessions.
Person we are looking should be Customer Friendly, Strong Interpersonal Skills, Good Computer knowledge, Professional Telephone & Communication Skills.
Should be able to troubleshoot and provide prompt support.
Strong IT background

RESPONSIBILITIES:

Assisting Customers on phone and in personal with Technical Issues related to Email Client Configuration, DNS, IP and Network.
To troubleshoot technical problems and respond to customer inquiries via chat and email providing information and closing queries.
Effective communication with users at all levels Tracking to conclusion simple and complex issue resolutions.
To help in achieving companywide objective, while ensuring complete customer satisfaction.
Time management & coordination skills and customer care attitude

CRITICAL & TECHNICAL SKILLS:

Strong Knowledge of Email Protocols, Routing & Configuration for various platforms including Exim, Office 365, Google Workspace, MS-Exchange, MDaemon including WHM/Cpanel
Good knowledge of Firewall and Fail-Over mechanism
Excellent troubleshooting and communication skills and be able to work well in a team setting.
Strong TCP/IP, Networking and DNS and Routing Concepts
Strong concept of Corporate Mail Solutions and Disaster Recovery Solutions

WHAT WE OFFER:

Market Competitive Salary
Staff Investment Funds Schemes
Seniority Allowance
Performance Management System
Performance based Increment
Annual Leave with option for Leave Encashments
Two x Eid Bonuses (One on each Eid)
Annual Dinner & Picnics
Strong Learning Curve using most modern automation tools
The market leader with State-of-the-Art Technological Environment
Work & Family Life Balance
An Equal Opportunity Organization

技能

Network Security Implementation IT Hardware Support Network Monitoring Tools LAN Security

工作详细内容

全部职位:

3 发布

工作时间:

早班

工作类型:

全职/长期工

工作地址:

SMCH Shahrah-e-Faisal, 卡拉奇, 巴基斯坦

性别:

男性

年龄:

25 - 45 年

最低学历:

中级／A级

职位等级:

入门级

经验:

� 经验 - 3年

在之前申请:

Aug 01, 2022

发布日期:

Jul 01, 2022

Thobson Technologies Pvt Limited

· 11-50 员工 - 卡拉奇

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Thobson Technologies, a subsidiary of Thobson Group Inc. is a leading Information Technology Company dedicated to the business of creating Internet applications, eCommerce Solutions, and Networking and Telecommunications Infrastructure. One of the Thobson's competitive advantages is its integration capabilities with emerging technologies. TGi has grown from its core business of systems integration and network engineering to offer solutions in areas ranging from customized application development, to turnkey e-commerce solutions with back-end database integration, CRM solutions, ERP solutions, WAP applications, and web site hosting. Thobson serves the information technology needs of clients in international markets. Thobson Group offers a complete range of Information Technology services to match the needs of today's forward thinking global businesses: Infrastructure Solutions: * Messaging and Collaboration * Knowledge Management * LAN and WAN Implementation * Intranet/ Extranet and VPN * Telecommunications * Network Security * ISP and ASP Solutions * Platforms Software Solutions: * Custom Application Development * Database Development and Integration * Wireless Application Development * ERP * CRM Solutions Support Services: * Consulting * Outsourcing Services * Technology Training E-Business Solutions: * Web Site Development * eCommerce Solutions * Hosting Services Data Management Services: * Data Feeding Center * Medical Transcription Center Thobson belongs to a new breed of high technology companies focusing on cutting edge communications technology. It is dedicated to providing communication and connectivity solutions to both government and private enterprises. With offices and affiliate network around the world, Thobson is able to serve clients of varying size and requirements in all their telecommunications, networking and systems needs.