。该工作已被公司管理人员暂停申请，不再接受简历投递

Branch Operations Manager

Ensure optimal productivity and overall service standards, all branch activities need to be handled effectively and efficiently with the aim that the branch continues to remain compliant with the Regulators/Bank's internal policies and procedures.

Job Requirements:

Achieve optimal score on the Branch Score Card
Provide personalized service to customers.
Identify & address customers' immediate need ensuring positive customer experience.
Ensure customers are being served within stipulated standards.
Assist customers in resolving queries & complaints and provide feedback.
Monitoring, resolution of issues and service delivery across internal business partners (CPU & lines of business.
Leading, coaching & supervising staff to deliver excellent service and maintain optimal branch score on the CS score card.
Perform/lead assigned staff in conducting financial and non-financial transactions.
Implementation of an effective control environment in the branch.
Ensure branch profitability, effective budget monitoring, expense control and approval.
Cash vault, security stationery and ATM machine custodian
Responsible for maintenance of branch outlook and ambience
Ensure proper maintenance of branch furniture & fixtures and IT equipment
Act as a branch security officer, conduct security drills and train staff to remain vigilant and alert

Communications and Working Relationships:

Staff from different cross functional units of the Bank
Customers, Auditors.

Experience & Qualification:

Minimum Bachelor’s degree.
3-4 years’ experience working in multiple functions in branch operations such as BSO/BSS/CSR/BOM
Professional certification would be an added advantage.

Skills Required:

Must have excellent interpersonal, communication and leadership skills
Must have strong customer service skills.
Must have a clear understanding and complete knowledge of regulatory procedures, bank rules/ regulations etc.
Must have strong decision making skills.
Must have a clear understanding and complete knowledge of regulatory procedures, bank rules/ regulations etc.
Must have strong decision making skills.
Must have clear understanding and complete knowledge of bank’s liability deposit products and have clear understanding of regulatory procedures, bank’s rules / regulations.

技能

Team Player Microsoft Office 1 Interpersonal Skills

工作详细内容

全部职位:

30 发布

工作时间:

早班

工作类型:

全职/长期工

部门:

Branch Banking

工作地址:

All Cities, 巴基斯坦

性别:

没有偏好

最低学历:

学士

职位等级:

资深专业人员

经验:

3年 - 4年

在之前申请:

Feb 24, 2023

发布日期:

Jan 24, 2023

United Bank Limited (UBL)

· 301-600 员工 -

关注

United Bank Limited is the second largest private commercial bank in Pakistan with over 1000 branches and has an international presence in 10 countries. We are a growing bank with immense potential and prospects for employment in the offering. We are on the path rerouted for attaining excellence; to achieve our goals for more prosperity and to enhance our internal and external equity. We believe in setting the right goals for the right jobs and we strive to identify the right resources. UBL is known for redefining the career paths and growth prospects of all its employees, and we pride ourselves in that. In order to ensure their success, we provide an affluent work environment, conducive and beneficial to the enrichment of their personal grooming and one that proves instrumental for the success of the Bank. UBL is the place for you if you are willing to materialize all your deliverables in alignment with the organization's holistic vision to grow and excel.