Responsibilites:  

• Manage large amounts of outbound and incoming calls

• Generate sales

• Identify and assess customers’ needs to achieve satisfaction

• Build sustainable relationships and trust with customer accounts through open and interactive communication

• Provide accurate, valid and complete information by using the right methods/tools

• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

• Keep records of customer interactions, process customer accounts and file documents

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

工作详细内容

全部职位:
20 发布
工作时间:
晚班
工作类型:
工作地址:
性别:
没有偏好
年龄:
20 - 30 年
最低学历:
大学入学/0级
职位等级:
入门级
经验:
� 经验 - 5年
在之前申请:
May 03, 2021
发布日期:
Apr 05, 2021

Westcrew Networks

· 11-50 员工 - 拉瓦尔品

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