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Telesales Representative

Yallacompare

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PKR. 40,000 - 50,000/Month

A UAE-based Service provider is urgently looking for an experienced Telesales Representative

Location: Islamabad

Shift: Morning

Salary: upto 50k plus incentives

Experience: 1-2 Years in Bank Insurance, Credit Cards, or any banking products

Industry: Banking, Call Center, Telecom, Health / Auto Insurance and relevant.

Company Industry

Banking

Financial Services

Insurance

Telesales Representative responsibilities include:

Contacting potential or existing customers to inform them about a product or service using scripts
Answering questions about products or the company
Asking questions to understand customer requirements and close sales

Job brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company.
You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills.
They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Remain updated with market information about competitors
Remain updated with the company’s products, policies, and criteria

Responsibilities

Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Take and process documents in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Desired Candidate Profile

Strong English verbal and written communication skills. Arabic-speaking skill is an added advantage
Effective business and professional communication skills.
Candidate must show the ability to communicate and work effectively in a complex work environment, including the ability to interact well with clients
Minimum 2 years of sales experience
Multi-Lingual & Gulf Direct Sales experience will be an advantage
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of Spoken English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus