Customer Care Representative

Zodiac Network 已验证

拉合尔 巴基斯坦

发布 Oct 28, 2016 23 查看

PKR. 15,000 - 20,000/Month

申请该工作

关闭

职位介绍

  • Resolve customer complaints via phone, email, mail, or social media.
  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Cancel or upgrade accounts.
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Place or cancel orders.
  • Answer questions about warranties or terms of sale.
  • Act as the company gatekeeper.
  • Suggest solutions when a product malfunctions.
  • Handle product recalls.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Sell products and services.
  • Utilize computer technology to handle high call volumes.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Close out or open call records.
  • Compile reports on overall customer satisfaction.
  • Read from scripts.
  • Handle changes in policies or renewals.

工作详细内容

全部职位:
5 发布
工作时间:
早班
工作类型:
工作地址:
Gulberg 2, 拉合尔, 巴基斯坦
性别:
没有偏好
最低学历:
中级/A级
职位等级:
实习生/学生
经验:
Fresh - 1 Year
在之前申请:
Nov 26, 2016
发布日期:
Oct 28, 2016
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Zodiac Network

· 11-50 员工 - 拉合尔

Zodiac Network

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