Coordinate daily Front of the House and Back of the House restaurant operations.
Deliver superior service and maximize customer satisfaction.
Respond efficiently and accurately to customer complaints
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Proven customer service experience as a manager.
A. A. Joyland (Pvt.) Ltd, Which is pioneer in the field of Recreational and Entertainment activities. As experienced in this field, the Club has been designed keeping in view all the requirements of health conscious local residents. PEC offered 30 Plus facilities on the opening day. Main facilities are Grand Club House, Zaika Restaurant with the Gap of 350 persons, Lush Green Lawns, Jogging track, Gymnasium, Conference/Meeting Hall, Snooker, Library, Tennis Courts, Squash Complex, Basket ball/Badminton/volley ball courts, Swimming Pools, Wave pool, Water Slides and children play area etc.