Coordinate daily Front of the House and Back of the House restaurant operations.

Deliver superior service and maximize customer satisfaction.

Respond efficiently and accurately to customer complaints

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Proven customer service experience as a manager. 

Job Details

Industry:
Total Positions:
1 Post
Job Shift:
Second Shift (Afternoon)
Job Type:
Job Location:
Gender:
Male
Age:
27 - 35 Years
Minimum Education:
Masters
Degree Title:
Degree in Business Administration; hospitality management or culinary schooling is a plus
Career Level:
Experienced Professional
Experience:
4 Years - 6 Years (Proven work experience as a Restaurant Manager, Hospitality Manager or similar role)
Apply Before:
Jul 28, 2018
Posting Date:
Jun 27, 2018

AA Joyland Pvt Ltd

Hospitality · 51-100 employees - Karachi

A. A. Joyland (Pvt.) Ltd, Which is pioneer in the field of Recreational and Entertainment activities. As experienced in this field, the Club has been designed keeping in view all the requirements of health conscious local residents. PEC offered 30 Plus facilities on the opening day. Main facilities are Grand Club House, Zaika Restaurant with the Gap of 350 persons, Lush Green Lawns, Jogging track, Gymnasium, Conference/Meeting Hall, Snooker, Library, Tennis Courts, Squash Complex, Basket ball/Badminton/volley ball courts, Swimming Pools, Wave pool, Water Slides and children play area etc.

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