Posted Jun 06, 2023 124 views
DUTIES & RESPONSIBILITIES
- To effectively develop new sales opportunities through outbound calls, emails and lead follow ups.
- Build a rapport with customers and communicate effectively to understand their needs and requirements and identify sales opportunities.
- To take initiative and confidently direct/control customer interactions.
- Actively contribute and take responsibility for annual growth targets.
- Make regular calls, identify customer needs/priorities and create fact based selling presentations
- To meet communication effectiveness and productivity targets and company SLAs.
- Contact new and existing customers to discuss their needs and to explain how their needs could be met by specific products and services
- Grow sales through professional communication with existing and potential customers
- Build long term, productive and mutually beneficial relationships with new and existing customers
- Maintain consistent communication and timely follow ups with customers and be available and responsive to customer needs and requirements
- Work effectively with internal and external departments to promote sales
- Maintain customer reports and surveys; complete sales activity reports and presentations in a timely manner
- Identifying and reporting on business opportunities in target markets
- Liaise with customers regarding a possible problem/issue with their order (complaints/returns), and appropriately hand over to the responsible member of the team and oversee this where necessary.
- Provider cover for team members (inc Inbound team) during periods of absence and/or busy periods.
- Adherence to all company guidelines and requirements
Person Specifications – Abilities & Skills:
Knowledge
Detailed knowledge of sales, relationship building and customer relationship management.
Skills:
- Good telephone manner & presence.
- Excellent verbal and written English communication
- Good ability to communicate clearly and concisely (written and verbal).
- Good time management skills with the ability to work under pressure.
- Demonstrable problem-solving skills and ability to find answers/solutions.
- Able to learn, retain and apply knowledge acquired through training.
- Active Listening skills.
- Complete quality work at all times regardless of the volumes of work.
- Maintain a high level of attention to detail at all times.
- IT literate and able to use and/or learn standard and proprietary software and more specifically, proficient in use of Power point, Word, Outlook, Excel.
Experience: Outbound sales experience.
Qualities:
- Ability to stay calm during periods of high level of pressure.
- Ability to swiftly adapt and respond positively to change.
- Ability to maintain a positive, “winning/can do” attitude at all times.
- Ability to manage competing priorities.
- Ability to multi-task and effectively manage work to meet SLAs and customer expectation.
- Ability to empathize with customers and provide appropriate solutions.
- Quick learner with ability to apply their knowledge (acquired through training) to different situations.
REMUNERATIVE PACKAGE:
- Pay 90k to 110k PKR
- Holiday - 28 Days per Annum (Inc. UK Public Holidays) pro rata
- 6 Months Probationary Period
BENEFITS:
- Additional length of service holiday allowance
- Company Healthcare Benefit (Following successful completion of a 6 months probationary period)
- Flexible Start/Finish
HOURS OF WORK: 12pm to 9pm (subject to change in line with UK day light saving changes)
Job Details
AA Web Solutions (SMC Private) Limited
AA Web Solutions provide back office and IT support for Green Technologies Ltd. Based in UK & Europe manufacture plain and printed labels in both roll and sheet formats for B2B and B2C customers, across a broad range of market sectors and industry types. The company, trading as AA Labels has been in existence for 13 years and is continuing to experience strong growth, making it one of the leading suppliers of labels in the UK. We also run a charity Medical Aid Action in Lahore where over 20,000 patients per month are treated for free in our medical center. We have an air-conditioned/heated luxury office that 20+ team members enjoy the vibrant and fast-paced environment. Join us if you dare to accept new challenges and learn fast to achieve unprecedented success in your career.
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