Responsibilities:

  • Installation and troubleshooting of Network related hardware/software.
  • Firewall Installation/Configuration & Management Remote Network and system support
  • Knowledge of Client/server database applications
  • Technical Helpdesk Services
  • Remote administration of Windows PC's
  • Handling/Management of servers Routing concepts must be strong
  • Disaster Recovery/Backup management
  • Write training manuals
  • Train computer users
  • Maintain daily performance of computer systems
  • Respond to email messages for customers seeking help
  • Walk customer through problem-solving process
  • Install, modify, and repair computer hardware and software
  • Run diagnostic programs to resolve problems
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Follow up with customers to ensure issue has been resolved
  • Run reports to determine malfunctions that continue to occur

Requirements:

  • Minimum of 3-5-year experience working in a technical support environment
  • Must be enthusiastic and energetic with outstanding command of English (verbal and written)
  • Previous experience and superior customer/helpdesk service skills
  • Strong multi-tasking and organizational skills with ability to meet deadlines
  • Strong working knowledge of Microsoft Office

Job Details

Industry:
Functional Area:
Total Positions:
1 Post
Job Shift:
Third Shift (Night)
Job Type:
Job Location:
Gender:
No Preference
Minimum Education:
Bachelors
Career Level:
Experienced Professional
Minimum Experience:
2 Years
Apply Before:
Dec 31, 2022
Posting Date:
Nov 30, 2022

Abic System

Services · 11-50 employees - Karachi

Abic system

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